Top Remote Customer Success & Experience Jobs in Boston, MA

Seeking an Enterprise Account Executive to leverage existing relationships and drive revenue growth in the cybersecurity sector, focusing on client engagement and satisfaction.

The Lead - Customer Success Manager focuses on client onboarding, relationship building, support, and ensuring clients maximize value from products and services, overseeing communication across teams.

The Client Account Manager will drive growth in the Spanish market by managing digital marketing programs, educating clients on advertising products, and optimizing campaigns.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

Manage high volume live customer support through email and chat, handling inquiries on gaming rules, account issues, and resolving site problems effectively.

The Director of Renewals leads the global renewals organization, focusing on customer retention, recurring revenue, and operational excellence. This role involves managing a distributed team and collaborating cross-functionally to enhance the renewal experience and drive growth.

The Community Engagement Associate will manage responses on social media platforms, ensuring the brand's voice is consistent while collaborating with internal teams to address customer feedback and trends.

The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.

The Sr. Cloud Support Engineer will provide high-quality customer support, troubleshoot network security issues, and collaborate with various teams to enhance customer satisfaction.

The Application Support Specialist II provides Tier 1 and Tier 2 support for NextGen EPM, focusing on billing, claims, and operational best practices while analyzing workflow improvements.