Client Success Strategist-Southwest (Phoenix)

Reposted 24 Days Ago
Hiring Remotely in USA
Remote
Mid level
AdTech • Marketing Tech • Social Media • Design
The Role
As a Client Success Strategist, you'll build relationships with clients, ensure clear communication, and coordinate marketing efforts for client success.
Summary Generated by Built In

Do you thrive in fast-moving environments where communication, relationships, and influence truly matter?
Do you like being the person who keeps everyone confident, supported, and moving forward?

If so, Reunion Marketing wants to meet you.

About Reunion Marketing

Reunion Marketing is a fast-growing, data-driven digital marketing agency empowering clients to win through strategy, innovation, and relentless execution. We blend strong relationships with measurable performance—and our Client Success Strategists are critical to making that happen.

What This Role Is Really About

As a Client Success Strategist, you are the trusted partner, communicator, relationship builder, and steady presence for your portfolio of clients. You own the relationship, create clarity, keep communication flowing, and make sure clients always feel supported and confident in their partnership with Reunion Marketing.

You will collaborate across SEO, Paid Media, GEO, Analytics, and Operations—ensuring work is delivered accurately, on time, and aligned to client goals.

What You’ll Get To Do

  • Build strong, trust-based relationships with assigned clients in Southwest Territories 
  • Serve as the primary point of contact for communication, updates, timelines, and wins
  • Make sure clients understand performance, outcomes, and value
  • Coordinate execution across internal marketing teams
  • Keep work moving proactively without unnecessary red tape
  • Surface risks early and communicate clearly
  • Support retention, satisfaction, and long-term stability

Requirements to be successful in this role

  • Prior experience in the automotive industry, preferably working with dealerships
  • 3+ years of account management experience
  • Willingness and ability to travel up to 20%
  • Must reside in the Southwest and be able to work within Central or Pacific Time Zone hours
  • Bonus point: Experience in digital marketing

You’ll Love This Role If You Are Someone Who…

  • Is outgoing, persuasive, confident, and relationship-driven
  • Connects easily with people and communicates with clarity
  • Thrives in a fast-paced, high-energy environment
  • Enjoys being where strategy, communication, and execution intersect
  • Loves being “the person clients trust”
  • Wants ownership, impact, and the ability to truly influence outcomes

Skills Required

  • Prior experience in the automotive industry, preferably working with dealerships
  • 3+ years of account management experience
  • Willingness and ability to travel up to 20%
  • Must reside in the Midwest and work within Central or Pacific Time Zone hours
  • Experience in digital marketing
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The Company
HQ: Cary, NC
41 Employees
Year Founded: 2015

What We Do

Reunion Marketing is a data-powered, partner-driven digital marketing agency focused on achieving top-tier results for automotive dealerships. We specialize in improving dealers' traffic and on-site behavior by executing proven strategies of the main pillars of digital marketing: SEO, Paid Search, Social Media, and Video Advertising. We believe your digital strategies should be a holistic endeavor, forging results for dealers' new and used sales departments, as well as service and parts initiatives. At Reunion, we abide by the notion that dealerships deserve a partner who provides results that drive more leads accompanied by an experience of unrivaled customer service.

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