Top Remote Customer Success & Experience Jobs in Boston, MA

The Entry-Level Account Manager will manage healthcare client relationships, ensure satisfaction, and understand medical billing and credentialing processes.

The role involves optimizing property listings, developing dynamic pricing strategies, managing guest communications, marketing properties, and ensuring compliance with regulations. Responsibilities also include performance analysis and emergency management coordination.

Seeking professional Spanish ↔ Swedish translators with experience in translation, localization, and familiarity with various sectors, including legal.

Provide exceptional bilingual customer service via phone, email, and chat, resolving inquiries and collaborating with teams for complex issues.

The Customer Response Representative provides remote technical support for cash recycling machines, assisting users and technicians in diagnosing and resolving issues while maintaining documentation of interactions.

Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.

Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.

The Customer Experience Manager leads customer satisfaction efforts by managing service relationships, supporting benefit strategies, and collaborating with internal teams to deliver exceptional service experiences.

Design, configure, and deliver integrations and low-code automations for customers. Act as technical SME in pre/post-sales, build automation templates and POCs (Workato/Power Automate/Zapier), document solutions, provide basic troubleshooting, and coordinate with partners and internal teams to ensure smooth delivery and adoption.

As an Account Executive in Cybersecurity, you will manage PR programs, support media relations, draft content, and track campaign results.