Top Remote Customer Success & Experience Jobs in Boston, MA

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.

The Senior Technical Implementation Specialist will configure Plenful for new clients, engage in customer meetings, provide omnichannel support, collaborate with sales, and communicate product feature needs to engineering.

The Senior Account Executive serves as the client-facing project lead, ensuring client alignment, managing project timelines, and maintaining communication throughout project execution.

The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.

The Customer Engineer ensures successful installation and adoption of products, designs custom solutions, and manages customer engagements throughout the sales and implementation process.

The Customer Support Coordinator manages client relationships and project management, ensuring customer satisfaction, handling inquiries, and coordinating with various teams to resolve issues and enhance service offerings.

The Account Director manages client relationships, projects, and finances in the Medical Communications industry. They drive client strategies, provide strategic guidance, oversee project execution, and mentor their team to ensure high-quality deliverables.

The intern will support the Global Commercial Operations team by delivering business outcomes, enhancing digital capabilities, and conducting business analysis.

The Senior Technical Account Manager leads technical strategies for enterprise customers, manages complex integrations, ensures system reliability, and mentors junior team members, all within critical emergency response contexts.

The Virtual F&I Specialist manages relationships with dealer customers, sells F&I products, leads virtual transactions, and maintains performance data while ensuring communication with stakeholders.