Virtual F&I Specialist

Top-performing F&I managers don’t lose what makes them great—they evolve how they use it.

At JM&A Group, you’ll join a team of elite Virtual F&I Professionals who have continued performing at a high level while gaining the flexibility of a fully remote career.

Whether you’re looking for more time with family, freedom from dealership hours, or relief from relocation demands, this role allows you to keep doing what you do best — helping customers, driving revenue, and supporting dealership success.

As a Virtual F&I Specialist, you’ll partner with dealerships across the country to deliver a seamless, high-quality F&I experience remotely. You’ll work inside a proven sales process, represent one of the most respected brands in automotive retail, and collaborate with dealer partners in a fast-paced, performance-driven environment.

This is a professional F&I sales position designed for experienced producers who know how to build trust, present value, overcome objections, and close deals.

Responsibilities:

• Sell F&I products for dealer partners using JM&A’s proven Virtual F&I sales process, including customer interviews, menu presentations, and product recommendations
• Deliver exceptional customer experiences while consistently driving product sales and performance results
• Build strong relationships with dealer partners through daily communication, collaboration, and participation in dealership sales activities
• Confidently explain F&I products, overcome objections, and walk the customer through their vehicle purchase
• Maintain accurate deal documentation and performance tracking while continuing to strengthen product knowledge and sales effectiveness
• Represent JM&A Group with professionalism, responsiveness, and a customer-first mindset in every interaction

Qualifications:

• Experience working in Retail Automotive as an F&I Manager
• Detail-oriented with the flexibility to deal with changing priorities and tight deadlines
• Strong verbal, written, and interpersonal communication skills with adeptness in dealing with individuals at all levels inside and outside the organization
• Highly self-motivated with top-notch customer-facing skills
• Ability to work a flexible schedule, including nights and weekends
• Ability to work from home
• Proficient with Word, Excel, Powerpoint, and StoneEagle

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The pay range for this position is 49,920.00 - 127,900.00. Base pay is determined by factors including candidate experience and qualifications, education and work location. At JM Family, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond base pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k, profit sharing and pension. Yes, you read that right, a pension plan! We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.