Top Remote Customer Success & Experience Jobs in Birmingham, AL

The Regional Account Manager drives business development, engages prospects, presents technological solutions, and manages the sales pipeline for regional accounts.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.

The Customer Success Manager will drive AI-led transformation for B2B clients, guiding them through digital evolution and enhancing product adoption. Responsibilities include consulting on using AI for automation, strategic architecture for business solutions, and leveraging data for growth and organizational change.

The Account Manager will oversee relationships with corporate legal clients, driving revenue retention and expansion by identifying opportunities and guiding product adoption.

The Sr Customer Care Specialist ensures client satisfaction by managing tasks, providing solutions, and maintaining effective communication with clients in a dynamic environment.

The Solutions Delivery Principal leads solution design focused on customer success, bridges business and technology, and ensures effective communication with technical teams and customers.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

Deliver tailored live training sessions and workshops for clients on using EliseAI products effectively, while collecting feedback and improving internal programs.

The Care Manager will guide families through challenges post-loss, providing support via various channels, documenting processes, and enhancing user experience.

The Senior Client Partner will manage brand partnerships, lead deal cycles, develop custom packages, and ensure the successful execution of collaborations at Babylist.