Top Remote Customer Success & Experience Jobs in Birmingham, AL

As a Provider Outreach Specialist, you will assist healthcare providers by expediting medical record requests, responding to inquiries, and collaborating with teams to ensure compliance and enhance the customer experience.

Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

The Technical + CS Enablement Manager will enhance post-sales and technical teams by creating training programs, designing onboarding processes, and partnering with cross-functional teams to drive measurable outcomes and improve customer success.

The VIP Services Representative delivers premium experiences to VIP players, managing relationships and accounts, analyzing trends, and executing promotional strategies.

As a Customer Support Advocate, you will prioritize customer satisfaction, resolve issues, and understand customer needs through effective communication and problem-solving skills.

The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.

The Escalation Manager handles high-impact technical escalations, collaborating with internal teams and customers to drive issue resolution and maintain clear communication.

The Escalation Manager coordinates resolution of critical technical issues within a global team, working with Engineering, Services, and customers. Responsibilities include managing escalations, communication with stakeholders, and driving issue resolution with a focus on customer satisfaction and continuous improvement.