Top Remote Customer Success & Experience Jobs in Birmingham, AL

The role combines learning analytics, program support, and operations for L&D initiatives, requiring data analysis and hands-on event logistics.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

The Customer Success Specialist manages customer relationships, supports renewals and expansions, and collaborates with internal teams to enhance customer experiences.

The Customer Success Manager engages and retains Public Sector clients, ensures alignment with customer goals, and drives renewals and expansion opportunities while providing strategic insights and support throughout the customer lifecycle.

The Customer Service Manager leads remote associates in B2B operations, overseeing order management, resolving issues, and improving service experiences in a collaborative environment.

The Customer Resource Manager enhances customer experiences by resolving issues, managing communications between customers and the team, and driving process improvements through data analysis and innovative solutions.

As a Provider Outreach Specialist, you will assist healthcare providers by expediting medical record requests, responding to inquiries, and collaborating with teams to ensure compliance and enhance the customer experience.

Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

The Technical + CS Enablement Manager will enhance post-sales and technical teams by creating training programs, designing onboarding processes, and partnering with cross-functional teams to drive measurable outcomes and improve customer success.