Top Remote Customer Success Jobs in Birmingham, AL

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

Assess machine-transliterated song lyrics for quality and accuracy, providing feedback to improve systems and maintaining clear judgment in reviews.

The Community Manager will lead the strategy and management of Grammarly's Discourse forum, curate content, moderate discussions, and collaborate with cross-functional teams to enhance community engagement.

The Solution Consultant - Business Value engages with customers to align Benchling's solutions with their business needs, emphasizing value delivery and customer engagement. Responsibilities include assessing customer needs, developing methodologies for value quantification, leading cross-functional teams, and providing thought leadership on industry trends. The role requires a strong executive presence and the ability to guide customer interactions effectively.

In this role, you will champion Samsara's principles, hire and lead an inclusive team, and improve customer success as the company scales globally.

Manage the order-to-cash process for enterprise customers, ensuring accurate invoicing and timely payments. Collaborate cross-functionally to resolve billing discrepancies and champion process optimizations.

The Senior Sales Systems Analyst will manage and optimize the sales technology stack, ensuring efficiency and supporting tool rollouts while collaborating with cross-functional teams.

As a Senior Solutions Engineer, you will work with customers to design and demonstrate Webflow solutions, guiding them through evaluations and ensuring successful implementations. You'll collaborate with sales and product teams, support customer needs, and influence product direction through customer feedback.

The Senior Community Associate will engage with players on Discord, support community events, and share insights to enhance player experience.

Support travelers' needs by providing exceptional travel assistance, managing bookings, and ensuring customer satisfaction through effective communication.

The XM Strategist enhances sales teams with Experience Management expertise, acts as a presales advisor, engages with clients, and influences strategy. This role involves significant client interaction and requires industry knowledge in Healthcare and Life Sciences.

Lead the travel service team at Velocity Black, driving sales and service targets. Collaborate across departments, analyze performance metrics, and manage member escalations while ensuring an exceptional travel experience for clients.

The Senior Associate, Support Engineer will provide advanced technical support, troubleshoot software issues, monitor system performance, and ensure customer satisfaction in a SaaS environment.