Top Remote Operations & Support Jobs in Birmingham, AL

Supports the President and senior leadership team through executive calendar management, meeting preparation, travel coordination, strategic planning support, action-item tracking, executive communications, presentations, dashboards, event coordination, expense reporting, and process improvement. The role coordinates cross-functional initiatives, maintains leadership documentation, leverages AI and automation tools, and ensures strategic priorities advance with strong visibility, accountability, and follow-through.

Provide Level 1 and Level 2 technical support for a SaaS platform, troubleshooting portal, SSO, API, integration, and content issues. Own tickets through resolution, maintain SLA compliance, document and escalate complex bugs, communicate clearly with global customers, and contribute to knowledge-base articles. The role also involves collaborating with Customer Success, Sales, Engineering, and Content teams while developing expertise to resolve straightforward content bugs independently.

Supports revenue operations across sales, customer success, and operations by maintaining HubSpot data quality, building recurring reports and workflows, handling system requests, developing AI automations, and training teammates. The role involves data validation, CRM administration, process documentation, and cross-functional support, with opportunities to expand into tool rollouts and process design.

Provides first-line FAB and IT support in a manufacturing environment. Responsibilities include triaging tickets, maintaining backups, configuring operator workstations, installing software and printers, troubleshooting connectivity, tool data, monitors, alarms, and virtual machines, and managing software licenses. Collaborates with FAB Operations and provides rotational off-hours support. Preferred skills include Jenkins, MES, .NET, Java/Tomcat environments, scripting, and SPC chart creation.

Oversee 90–125 franchised Wingstop restaurants across Colorado and Utah, serving as the primary franchisee liaison. Own portfolio P&L, operational performance, revenue growth, profitability, brand standards, and KPI results. Conduct restaurant visits, coach partners, analyze dashboards, lead quarterly business reviews, develop strategic improvement plans, and communicate best practices. Travel up to 75%, including nights, weekends, and holidays, while managing competing priorities and supporting long-term franchise success.

Provides support engineering assistance within the Payroll team. The posting identifies the role as both a Senior DAS Support Engineer and Senior Payroll Analyst, but provides no detailed responsibilities or qualifications.

Own marketing automation systems, Salesforce integrations, lead scoring and routing, lifecycle workflows, data governance, attribution, dashboards, and full-funnel reporting across four healthcare SaaS product lines. Administer HubSpot, Marketo, SharpSpring, and related integrations while establishing cross-product standards. Partner with Sales, Marketing, Revenue Analytics, and AI specialists to improve pipeline performance, predictive scoring, data quality, and executive reporting.

Own and evolve Salesforce, Salesforce CPQ, integrations, and the broader revenue technology ecosystem. Configure workflows, manage users and data quality, administer quote-to-cash processes, maintain integrations, and support scalable revenue operations. Partner with Sales, Finance, Legal, and Client Success to deliver system improvements, documentation, training, automation, and user enablement while ensuring data governance, security, and platform reliability.

Provides expert input on IT strategy, systems architecture, infrastructure optimization, vendor management, security compliance, and technical team leadership. Reviews IT solutions, documentation, workflows, and processes, offering recommendations to improve implementation, risk mitigation, integration, and operational efficiency. Participates in structured discussions and written assignments supporting the development of AI tools for IT professionals.

General expression-of-interest application for future opportunities at a real estate development and management firm. Potential areas include property management and leasing, construction and development, accounting and finance, marketing and branding, and operations and corporate support. The company seeks adaptable, collaborative candidates with strong work ethic, attention to detail, and a commitment to delivering high-quality experiences.