Top Remote Operations & Support Jobs in Birmingham, AL

The Lead, Business Operations will drive cross-functional initiatives, improve operational efficiencies, and coordinate across teams to enhance mental healthcare access.

The Capacity Planning Analyst will build capacity models, analyze agent productivity, translate operations data into financial insights, and drive staffing strategies. This role requires collaboration with various teams to optimize resources and improve operational efficiency within Headway's contact center.

The Executive Assistant supports the Global Operations Team with executive calendar management, meeting logistics, travel coordination, and stakeholder communication, ensuring efficient operations execution.

The Workforce Operations Manager will align finance and recruiting through predictive modeling, data analysis, and process optimization, influencing senior leadership on hiring goals.

Lead design and operation of global medical device complaints and post-market surveillance. Ensure compliant intake, investigation, vigilance reporting, trending, CAPA integration, recalls, and cross-functional coordination to drive risk mitigation and product improvements.

Manage the order-to-cash process for enterprise customers, ensuring timely billing and payment collections while collaborating with teams to resolve discrepancies.

The Supply Chain Change Manager leads change management initiatives, overseeing project management, stakeholder engagement, and training programs to ensure effective adoption of new systems and processes across Operations.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

Lead global fulfillment operations, driving strategy and execution for scaling logistics. Oversee new facility launches and manage fulfillment performance metrics.

The Deal Desk Specialist manages sales opportunity closures, guides quoting processes, collaborates with cross-functional teams, and resolves booking issues timely.

The Appraisal Analyst II reviews alternative valuation products for residential mortgage lending, assesses collateral documentation, applies risk-based judgment, and communicates decisions while adhering to policies and guidelines.

The Appraisal Analyst II reviews alternative collateral products for compliance, documents decisions, manages a pipeline, and collaborates with partners to ensure effective collateral risk management.

The Operations Enablement Lead will manage a high-performing team, drive strategic program execution, and ensure compliance in financial operations. Responsibilities include stakeholder alignment, risk management, and process improvement within a regulated environment.