Top Remote Jobs in Baton Rouge, LA

Build customer-facing data products for the single-family rental market. Responsibilities include architecting real estate data models, designing reliable data pipelines and workflows, shaping data platform architecture, establishing engineering standards, and developing real estate domain expertise. The role partners with data science and product teams and requires leadership in scalable data engineering.

Manage customer relationships throughout the contract period, supporting onboarding, training, issue resolution, product adoption, retention, and renewals. Monitor customer health metrics, document feedback, communicate product updates, and collaborate with sales, product, support, and leadership teams to deliver tailored solutions and improve customer satisfaction.

Design user-centered, functional, and visually appealing interfaces for digital products. Conduct user research, create personas and journey maps, collaborate with product managers and engineers, iterate based on feedback, and ensure designs are implemented accurately and efficiently.

Own full-cycle enterprise SaaS sales, including territory planning, pipeline generation, executive engagement, solution demonstrations, negotiation, and closing. Drive over $1M in annual sales while primarily pursuing net-new business. Build business cases, collaborate with SDRs, product solutions, implementation, customer success, and channel partners, and use MEDDICC/MEDDPICC to manage complex deals. The role requires 25%–30% travel for client, partner, and industry events.

Design and develop instructor-led, virtual, digital, and microlearning solutions focused on safety, human performance, and operational excellence. Create storyboards, scripts, assessments, multimedia, AI-generated video and avatar content, and performance support materials. Manage learning projects from kickoff through delivery while collaborating with SMEs and stakeholders. Publish and troubleshoot courses across LMS platforms using SCORM or xAPI, applying instructional design methodologies and maintaining quality and brand standards.

Implement, integrate, and modernize Ping Identity IAM solutions supporting SSO, MFA, adaptive authentication, authentication policies, and identity workflows. Automate administrative and operational tasks using Ping REST APIs, Python, and Bash. Integrate Joiner-Mover-Leaver processes with identity sources and service providers, and migrate legacy applications to OIDC, OAuth 2.0, SAML, and SCIM. Collaborate with infrastructure, cloud, application, and security teams to deliver reliable IAM orchestration at scale.

Supports residential community operations, resident accounts, rent collections, leasing, applications, renewals, move-ins and move-outs. Coordinates maintenance requests, responds to resident concerns, maintains records, assists with financial reporting and compliance, and supports marketing and resident engagement initiatives. The role requires strong customer service, organization, communication, financial accountability, and knowledge of property management systems and Fair Housing practices.

Owns go-to-market strategy, revenue plans, pricing, packaging, positioning, funnel insights, launches, and field readiness for SaaS products. Partners cross-functionally with product, sales, customer success, growth, operations, legal, and reseller ecosystems. Builds GTM systems, messaging, dashboards, AI workflows, enablement assets, and commercial recommendations while guiding roadmap and monetization decisions.

Manage enterprise customer success across the US by guiding onboarding, building stakeholder relationships, executing engagement plans, analyzing usage and health data, addressing risks, coordinating issue resolution, conducting check-ins and business reviews, gathering product feedback, and identifying expansion opportunities. The role owns retention metrics and requires SaaS customer success knowledge, cybersecurity fundamentals, and strong cross-functional communication.

Designs and implements scalable data pipelines, cloud data platforms, storage solutions, and analytics infrastructure. The role focuses on Snowflake and AWS architecture, migrating legacy systems to cloud environments, developing Python and SQL data-processing logic, orchestrating workflows, and implementing Infrastructure-as-Code and CI/CD. The engineer also contributes to data governance, quality, observability, stakeholder communication, mentoring, and technical leadership.