Top Remote Customer Success Jobs in Austin, TX
The Client Success Assistant will manage client deliverables, coordinate communications among team members and clients, and handle administrative tasks, including preparing reports and formatting communications. Strong organizational and time management skills are essential.
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
The Customer Success Manager evaluates operational requirements and documents system configuration needs. They analyze processes, coordinate with project teams during system migrations, and solve complex problems while guiding less experienced team members. The role focuses on supporting seamless communication and planning within the organization.
As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for merchants, collaborate with technical and engineering teams for escalations, perform quality assurance, and assist with documentation tasks.
The Support Specialist provides application support by resolving user issues, assessing software scenarios, managing client support inquiries, and collaborating with internal teams. Responsibilities include documenting processes, conducting customer training, and continuously improving support-related processes.
The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
Serve as the primary point of contact for customers coordinating interaction with various groups, monitor customer health and engagement, identify growth opportunities, build relationships, deliver feedback internally, and guide customers through onboarding and deployment processes.
The Strategic Customer Success Manager at Vouched will build deep customer relationships, drive revenue growth, implement retention strategies, oversee technical onboarding, and manage integration projects to enhance customer engagement and satisfaction.
The Commercial Compliance Specialist will support North America commercial business initiatives, focusing on compliance through field ride-alongs, policy development, compliance training, and conducting risk assessments. Approximately 80% of the role involves executing field ride-alongs to identify compliance risks and trends, while the other 20% focuses on compliance guidance and policy enhancement.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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