Top Remote Customer Success Jobs in Austin, TX
The Senior Learning and Development Specialist will design, deliver, and evaluate leadership development programs, partner with senior leaders, create engaging content, conduct needs assessments, manage stakeholder relationships, and provide coaching to enhance leadership capabilities and organizational performance.
This role is part of an exclusive Private Job Board for referred candidates. It allows individuals to showcase their talents and be considered for future opportunities while receiving personalized recommendations and access to company updates.
The Mgr, Customer Partnerships is responsible for managing customer relationships, ensuring customer satisfaction, and driving revenue retention. Responsibilities include strategic account planning, performance monitoring, leading internal initiatives, managing reporting, and supporting new customer onboarding. The role entails close collaboration with various departments and external partners to improve service delivery and meet customer objectives.
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
The Implementation Specialist will onboard new clients, ensuring excellent service during the implementation phase by coordinating data collection and acting as a liaison between clients and service providers. They will participate in weekly calls to manage timelines and set up internal systems while adhering to company policies.
As a Gov Support Engineer at Moveworks, you will provide technical support for a complex AI-driven product. Responsibilities include resolving customer requests, troubleshooting issues, analyzing logs, and collaborating with engineering teams to enhance customer experience and product development.
As a Livestream Instructor, you will teach a variety of subjects in real-time to engage and inspire students worldwide. You will use professional video and audio setups to provide high-quality classes and utilize interactive tools to enhance student participation. Flexibility in scheduling allows you to choose when to teach, while sharing your passion with eager learners.
The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.
The Customer Success Manager will build and maintain relationships with clients, drive product adoption, minimize churn, and increase revenue through upselling. The role involves collaboration with various teams to ensure optimal usage of the EngagedMD platform and requires strong communication and problem-solving skills.
The Senior Analyst, Operations will manage tools and analytics for the Customer Success team, overseeing customer data to improve key KPIs like churn prevention and customer satisfaction. Responsibilities include implementing customer success platforms, ensuring integration with sales and marketing tools, maintaining accurate customer data, building reports and dashboards, and providing data-driven insights to leadership.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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