Top Remote Customer Success Jobs in Austin, TX
The Customer Support Associate will provide top-tier customer service and solutions to meet customer needs and requests. This role requires excellent communication skills, attention to detail, and the ability to work closely with sales and partnerships teams. The associate will also assist in building processes and supporting the insurance sales funnel.
As a Senior Customer Success Manager at Hyperscience, you will build long-lasting relationships with customers, provide prescriptive solutions, drive adoption metrics, launch new use cases, and collaborate cross-functionally to ensure customer success. This full-time, fully remote role reports to the Director of Customer Success.
The Application Support Engineer at Zuora will provide front-line support for customers, troubleshooting software issues and communicating effectively through various channels. The role involves documentation and collaboration with engineering teams to prioritize and resolve customer issues while ensuring high levels of satisfaction.
The Technical Account Manager will provide strategic support to Postman's largest accounts, acting as the primary technical liaison. Responsibilities include guiding customers on API capabilities, managing projects, developing best practices, leading training sessions, and advocating for customer needs with internal teams to resolve issues and implement solutions effectively.
The Customer Support Manager at RSAC will build and lead a support team, manage KPIs, ensure SLAs are met, and collaborate with internal teams to enhance product support and customer experience.
Coordinate and execute quality improvement initiatives for clinical service lines, educate staff on best practices, monitor effectiveness, analyze data for trends, and ensure compliance with coding guidelines.
The D365 Customer Engagement Application Lead manages application solutions for sales, marketing, and field services, ensuring they meet business needs. They oversee project implementation, engage with stakeholders, identify improvement opportunities, and provide updates on performance and priorities. This role also involves analyzing processes for value enhancement and training business teams on application functionalities.
The Lead Training Specialist at Revalize will design and deliver training content for customers, ensuring they effectively use the software. Responsibilities include consulting with customers on learning needs, working with product teams to update training materials, and maintaining project documentation. The role requires strong communication skills and the ability to engage customers positively.
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As a Workforce Management Forecast Analyst, you will establish statistical forecasts for call routing, collaborate with stakeholders to validate assumptions based on data, analyze contact center trends, and provide mentorship to team members while leading forecasting discussions at various leadership levels.
The Manager of Customer Success and Account Management oversees a team focused on enhancing client satisfaction with SmithRx's Pharmacy Benefit Management services. This entails setting team goals, improving customer satisfaction scores, and enabling successful account management through effective relationships and project coordination.
Top remote Companies in Austin, TX Hiring Customer Success Roles
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