Top Remote Customer Success Jobs in Austin, TX

The Procurement Specialist is responsible for obtaining goods and services for the organization, including sourcing products and services, supplier selection, negotiating pricing and terms, processing orders, and managing supplier performance.

The Enterprise Implementation Specialist manages the onboarding of high-spending strategic accounts by creating project plans, coordinating tasks, and ensuring timely transitions. This role involves communication with internal teams, tracking customer progress, managing account setups, and providing status updates throughout the onboarding process.

The Customer Success Manager at EasyPost advocates for customers by preventing churn, identifying needs for account growth, and collaborating with internal stakeholders to resolve issues. Responsibilities include conducting account health assessments and maintaining customer data in the CRM, while delighting customers and driving their success with EasyPost's services.

This position involves ICD-10 coding of Health Risk Evaluations for Medicare and Medicaid members, ensuring accuracy, completeness, and compliance with CMS guidelines. Responsibilities include reviewing health assessments, assigning diagnosis codes, and guiding coding compliance. Candidates must maintain coding credentials and communicate effectively with supervisors regarding any issues.

The Client Relationship Executive will manage and cultivate relationships with clients, ensuring high satisfaction and operational excellence. Responsibilities include overseeing client needs, developing strategies to improve their experience, and acting as the voice of the client within the organization. The role involves maintaining long-term partnerships and driving value through Enlace's services.

The Insurance Verification Specialist will verify client information via phone, ensure compliance with insurance policies, and maintain relationships with insurance agencies. Responsibilities include conducting phone verifications, data entry, providing reports, and collaborating with team members to achieve goals while maintaining professionalism.

The Partner Quality Specialist I reviews marketing materials for compliance with guidelines, answers Partner inquiries, submits issues for resolution, facilitates program implementation, trains Partners on marketing submission, builds relationships, and conducts quality reviews while ensuring SLAs and Quality Review scores are met.