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Top Remote Operations & Support Jobs in Atlanta, GA
Artificial Intelligence • Hardware • Healthtech • Software
Lead and transform the product support function: set strategy, build and retain high-performing teams and partners, implement AI-augmented support, own metrics and escalations, and evolve the support tech stack while driving cross-functional fixes.
Top Skills:
Ai/Llm ToolingSalesforce Service Cloud
Fintech • Mobile • Software • Financial Services
Lead Business Controls for Global Operations (first line), implementing and executing 2LOD programs (RCSA, issue and supplier risk management, control testing). Advise senior leaders and partner with Compliance, Audit, and regulators; drive risk reporting, remediation, and continuous improvement to strengthen the control environment and support audits/exams.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.
Top Skills:
GeminiGenerative AiGleanLibrechat
Transportation
As Senior Manager, you will improve market performance, analyze data trends, manage KPIs, and drive marketplace strategy and operations enhancements.
Top Skills:
Bi ToolsExcelLookerModeSQLTableau
Insurance • Logistics • Software • Transportation • Business Intelligence
The Revenue Operations Manager oversees revenue operations' health, manages direct reports, addresses billing issues, aligns finance, and improves processes across teams.
Top Skills:
ClaudeJIRAMS OfficeSalesforceSalesforce CpqXactly
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Security • Cybersecurity
The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.
Top Skills:
APIsBoomiETLJIRAN8NNetSuiteSalesforceSalesforce CpqWorkato
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provide Tier 1 customer support via phone, email, chat and ticketing; troubleshoot recurring issues, document interactions, deliver one-on-one training, follow up across teams, apply security processes to customer records, and ensure high customer satisfaction in a metrics-driven contact center.
Top Skills:
Chat SystemsEmailInternetPhone SystemsTicketing Systems
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Provide best-in-class travel support across chat, call, and email; manage hotel, flight, car and rail bookings; maintain supplier and system knowledge; resolve issues within SLA; advise on fares, ticketing, and compliance; provide feedback to product teams and meet performance metrics.
Top Skills:
AmadeusArcBspEmdGlobal Distribution System (Gds)McoNavan PlatformNdcPnrSabre
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.
Top Skills:
DnsEppRest Apis
Insurance • Financial Services
Guide aspiring insurance agents through state licensing by managing a large pipeline, communicating requirements, maintaining MS Access records, making inbound/outbound calls, and updating supervisors and agency partners on progress and changes.
Top Skills:
ExcelMs AccessMS Office
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