Top Remote Operations & Support Jobs in Atlanta, GA

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

Responsible for managing vendor onboarding, ensuring integration workflows, tracking vendor performance, and establishing contacts for operational success in the customer experience team.

The Retail Puller is responsible for identifying products for testing, transporting them, and maintaining relationships with store associates, all while using computer programs for product research.

Lead design and operation of global medical device complaints and post-market surveillance. Ensure compliant intake, investigation, vigilance reporting, trending, CAPA integration, recalls, and cross-functional coordination to drive risk mitigation and product improvements.

Manage the order-to-cash process for enterprise customers, ensuring timely billing and payment collections while collaborating with teams to resolve discrepancies.

The Supply Chain Change Manager leads change management initiatives, overseeing project management, stakeholder engagement, and training programs to ensure effective adoption of new systems and processes across Operations.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Capacity Planning Analyst will build capacity models, analyze agent productivity, translate operations data into financial insights, and drive staffing strategies. This role requires collaboration with various teams to optimize resources and improve operational efficiency within Headway's contact center.

Lead global fulfillment operations, driving strategy and execution for scaling logistics. Oversee new facility launches and manage fulfillment performance metrics.

The Deal Desk Specialist manages sales opportunity closures, guides quoting processes, collaborates with cross-functional teams, and resolves booking issues timely.

The Deal Desk & Contracts Analyst will facilitate contract processes, ensuring compliance and accuracy while supporting Sales, Legal, and Finance teams.