Top Remote Operations & Support Jobs in Atlanta, GA

Lead and scale revenue operations to drive new business, expansion, and renewals. Own renewals, retention, forecasting, territory and quota planning, KPI frameworks, and process optimization. Partner cross-functionally with Sales, Customer Success, Finance, Product, and Marketing. Build and mentor a high-performing Sales Operations team and deliver executive-level insights.

The Loss Control Consultant evaluates risks and implements strategies to reduce loss for policyholders, working collaboratively and providing training and technical assistance.

This job is a bootcamp offering remote training and does not specify any detailed responsibilities or requirements.

Lead and produce sophisticated prospect research to inform fundraising solicitations and donor management. Manage prospect portfolios, verify capacity and contact details, analyze constituent data to identify opportunities, ensure data hygiene with operations teams, provide strategic insights to fundraising partners, and maintain best-practice standards and professional development.

As an Implementation Associate, you will configure banking workflows, manage client relationships, and enhance digital banking experiences for financial institutions.

Responsible for maintaining and enhancing Sevaa's hosting infrastructure, designing DevOps pipelines, and ensuring documentation accuracy.

Manage and maintain company publications through the full document lifecycle, implement change requests within workflows, maintain libraries on eMan and EFB, ensure timely distribution, schedule reviews, provide technical support to end users, and recommend process and system improvements while assisting migration to a global document control platform.

Supports the Americas sales organization by improving revenue operations processes, pipeline management, forecasting, sales planning, and territory design. Analyzes complex datasets to identify trends, improve data governance, and enhance reporting. Provides sales performance analysis and strategic insights to improve forecast accuracy and support commercial growth.

Analyze, document, and implement business process improvements and system changes. Elicit and document requirements, create workflow diagrams, review technical designs, deliver training and post-implementation support, present findings, and continually identify process improvement opportunities.

Supervises and develops customer service staff, monitors service quality and workflow, allocates resources across support channels, and maintains unit procedures. Identifies customer trends and operational issues, recommends process and system improvements, coordinates escalated inquiries, supports budgeting, and promotes employee engagement, efficient processing, and customer satisfaction.

Provide timely and accurate customer support through phone, in-person, and online channels. Resolve routine and complex inquiries, complaints, transactions, and claims while educating customers on products and services. Document interactions, identify trends, escalate systemic issues, maintain service standards, and collaborate with business partners and sales representatives. The role may include benefit fair attendance, client meetings, quality assurance testing, and occasional overnight travel.

The Foreclosure Specialist III oversees loan foreclosures, ensuring compliance with guidelines, managing escalated issues, and maintaining effective team communication and documentation.