Top Remote Operations & Support Jobs in Atlanta, GA

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Manage SaaS platform provisioning and enterprise client onboarding, including database environment configuration, payment activation, A2P 10DLC compliance, workflow analysis, and operational governance. Evaluate technical requirements, approve or redirect nonstandard service requests, optimize provisioning processes, troubleshoot delays, and coordinate handoffs with customer success and internal teams. The role requires independent judgment, strong analytical ability, attention to detail, policy enforcement, and experience with enterprise CRM and SaaS workflows.

The Records Information Manager IV supervises staff, offers technical support for records management programs, and assists in planning and program development, ensuring effective management of records and docketing needs.

Provide franchisees operational training and support across a region, drive profitability, assist with store openings, conduct store visits and compliance audits, advise on P&L and corrective action plans, and maintain scheduling, reporting, and communication with corporate teams. Requires extensive travel for pre- and post-opening support.

Conduct live 1:1 video brainstorming sessions and provide asynchronous drafting and editorial feedback on college application essays. Manage student schedules, collaborate with team members, track hours, and perform substantive editing to help students craft authentic, high-quality application materials. Maintain professionalism and meet deadlines within a flexible remote schedule.

Lead oversight of ~400 workers' compensation claims, manage Third Party Administrators, set reserves and settlement authority, conduct audits and financial analysis, identify trends and recovery opportunities, coordinate with underwriting, actuarial, legal and accounting, deliver training, and implement special projects to ensure timely, equitable claim resolutions and continuous improvement.

The Regional Vice President is responsible for leading branch teams to achieve growth goals, ensuring stellar member experiences, and driving financial results across a designated region while fostering a positive work environment.

Provide remote customer support for top-tier brands: troubleshoot issues, manage customer transactions, deliver empathetic, professional responses, protect customer information, and handle multiple priorities in a fast-paced environment.

Lead cross-functional commercial operations initiatives across Sales Strategy & Enablement. Drive project delivery, process improvements, modernization (including AI/automation), stakeholder alignment, operational rigor, and measurable outcomes to improve sales productivity, forecasting, and governance.

Lead and scale the Revenue Operations practice as a senior, client-facing player-coach. Manage and mentor RevOps engineers, oversee complex Salesforce, Pardot, and HubSpot implementations and audits, troubleshoot architecture and integrations, translate technical findings for executives, support scoping and sales, and develop repeatable processes, documentation, and delivery standards.