Top Remote Senior Level Customer Success & Experience Jobs in Atlanta, GA

Manage and grow client relationships with a marketing focus: onboard clients, implement and monitor digital marketing campaigns, analyze performance metrics, run strategy and reporting sessions, coordinate internal teams, identify upsell opportunities, and maintain CRM records to ensure high satisfaction and retention.

As a Customer Relationship Manager, you'll grow sales by building client relationships, driving strategic sales, and delivering innovative solutions while managing territory performance.

As a Customer Success Solutions Architect, you will serve as a technical advisor for enterprise clients, guiding the deployment of Strivacity's CIAM platform, managing onboarding, and the overall success of customer projects.

As an Account Manager, you will work cross-functionally to support complex customers, build relationships, and provide strategic insights to enhance their experience with WorkOS products.

Own a book of high-ARR enterprise accounts as a senior technical success lead: drive adoption, retention, and expansion; align the platform to security and business outcomes; coordinate multi-workstream initiatives; run executive business reviews; enable customers on the Endor Labs platform; proactively manage and escalate risk; capture feedback for Product and Engineering.

Lead a portfolio of 50-75 mid-market Texas school districts to drive adoption, retention, renewals, and expansion. Manage onboarding, run multi-stakeholder discovery, execute churn mitigation playbooks, deliver training and scalable materials, and mentor junior CSMs while meeting revenue and churn KPIs.

Own end-to-end training relationships for large legal accounts: assess needs, design account-specific curricula, deliver live/asynchronous training, maintain client portals, produce analytics reports, and surface product feedback to internal teams to drive retention and expansion.

As a Solution Engineer at Eptura, you will guide enterprise prospects, demonstrate Eptura's platform, and collaborate with sales to drive strategic outcomes.

Own revenue and market share for an assigned portfolio by growing applications, funded loans, and average loan size. Build and manage client relationships, enable partners operationally, diagnose performance gaps, execute strategic account plans, track KPIs in Salesforce, and drive cross-functional initiatives to remove barriers to growth.

The AI Sales Engineer will build relationships with customers, lead product demonstrations, handle objections, and act as a domain expert in ML. Responsibilities include collaborating with sales and technical teams to create value propositions and developing educational materials about ML and MLOps.