Top Remote Jobs

Provides technical software support to remote customers through phone, email, and support portals. Troubleshoots Java applications and related technical issues, manages tickets and escalations within SLAs, documents solutions, collaborates with internal teams, and supports process improvements. The role requires SQL troubleshooting, customer communication, occasional travel, and scheduled after-hours emergency support.

The Director of Business Development will seek new management agreements, develop relationships, conduct property tours, and collaborate on strategy for growth.

Owns CX quality assurance across multiple support teams and channels, including interaction audits, scorecards, calibration, coaching, reporting, and QA automation. Manages lab and phlebotomy partner relationships, diagnostics metrics, escalations, and issue resolution. Works directly in Zendesk handling complex member inquiries, supports franchise-center teams and RNs, maintains documentation, and contributes to training and process improvement.

Leads federal talent acquisition operations supporting an intelligence agency. Oversees recruiting, candidate assessment, workforce planning, applicant-tracking workflows, compliance, team leadership, performance metrics, executive reporting, and process improvement. Develops sourcing and engagement strategies for technical and mission-critical positions, manages multiple initiatives, applies project and change-management principles, and serves as the operational and technical authority for the program.

Own and scale the US tax function for startups: manage federal and state corporate and personal tax filings, ensure multi-state compliance, drive automation and process improvements, provide light advisory on compensation and entity structuring, and collaborate with accounting while communicating directly with founders.

Manages high-volume employee lifecycle data transactions in Workday for regular and contingent workers. Performs EIB data loads, audits records, resolves discrepancies, manages shared People Data queues, supports recruitment-to-HRIS handoffs, and maintains data accuracy and confidentiality. The role also coordinates onboarding data, supports UAT, improves procedures, and communicates with employees, managers, and cross-functional People teams.

Owns free-to-paid conversion for active members by identifying upgrade opportunities, designing and shipping experiments, optimizing paywalls and offers, and developing Allie as a conversion channel. The role analyzes product usage data, forms hypotheses, collaborates with Product, Engineering, Data, Activation, and Retention, and is accountable for revenue and upgrade targets. Success is measured by increased conversion, sustained paid retention, and demonstrable experiment impact.

Provide Tier 2 and Tier 3 customer-facing support for federal ICAM environments. Resolve identity lifecycle, provisioning, entitlement, authentication, SSO, MFA, federation, and conditional access issues across SailPoint, Microsoft Entra ID, and GitHub. Document incidents in ServiceNow, perform root cause analysis, support change validation, maintain knowledge articles, report SLA metrics, and coordinate with engineering, security, platform, and government stakeholders.

Own strategic enterprise accounts, driving adoption, renewals, retention, expansion, and long-term growth. Build multi-year account strategies, manage executive relationships, lead business reviews, identify risks and opportunities, and coordinate internal teams to deliver client value. Maintain account plans, pipelines, forecasts, and CRM records while acting as a trusted advisor to life sciences clients.

Grows the SBA and conventional commercial lending portfolio by originating loans, developing referral networks, evaluating credit opportunities, guiding clients through closing, and cross-selling bank products. The role manages client relationships, assesses financial statements and collateral, partners with credit and operations teams, and represents the bank through community networking and business development activities.