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Fintech • Software
Manage end-to-end member billing operations, including refunds, credits, invoice validation, subscription cancellations, offboarding, disputes, and chargebacks in Stripe. Document recurring billing issues, maintain SOPs, identify errors and trends, and recommend process improvements. Partner with Finance, Operations, Sales, and Member Success to resolve billing questions and improve tools. This is a 12-month contract requiring strong judgment, clear communication, process discipline, and high-volume request management.
Top Skills:
JIRASalesforceStripeZendesk
Database • Analytics
Manage enterprise customer accounts throughout the post-sale lifecycle, driving adoption, retention, renewals, and expansion. Develop success plans, conduct business reviews, lead onboarding and enablement, monitor customer health, and demonstrate measurable ROI. Build executive relationships, identify risks and growth opportunities, capture customer feedback, and collaborate cross-functionally with Sales, Product, Data, Marketing, and Support. Use Salesforce and customer success analytics to maintain account data and inform engagement strategies.
Top Skills:
Data-As-A-Service (Daas)GainsightHubspotExcelMicrosoft Office SuiteMicrosoft PowerpointMicrosoft TeamsSaaSSalesforce
Digital Media • Mobile • Other
Reviews and investigates subrogation claims, evaluates liability and damages, identifies recovery opportunities, negotiates disputes, researches applicable laws, and manages claim files through resolution. The role communicates with carriers, clients, adjusters, attorneys, claimants, and other stakeholders while maintaining accurate documentation, meeting productivity and quality expectations, and complying with state regulations and industry practices.
Top Skills:
Claims SystemsMS Office
Information Technology • Software
Leads end-to-end implementation of software programs and product launches for utility clients. Manages and mentors implementation staff, serves as an escalation point, builds client relationships, improves processes and documentation, and owns implementation KPIs. Requires experience in software implementation, SaaS onboarding, or technical project management, plus knowledge of utilities, clean energy, grid modernization, and distributed energy resources.
Top Skills:
Distributed Energy Resources (Der)Electric Vehicle ChargingSaaSSmart HvacSmart Water Heating
Software
Lead the design, development, testing, deployment, and technical direction of scalable Python backend applications on AWS. Build REST APIs, microservices, event-driven architectures, and secure cloud-native solutions. Guide backend developers, establish engineering standards, review code, optimize databases and performance, and collaborate with architecture, product, DevOps, QA, security, and business teams. Drive CI/CD, automated testing, infrastructure automation, observability, production support, incident resolution, and financial-services security and compliance.
Top Skills:
Amazon Api GatewayAmazon CloudwatchAmazon EcsAmazon EksAmazon EventbridgeAmazon RdsAmazon S3Amazon SnsAmazon SqsApollo GraphqlAWSAws CloudformationAws CodepipelineAws IamAws LambdaAws Secrets ManagerAws Step FunctionsDjangoDockerDynamoDBFastapiFlaskGitGithub ActionsJenkinsJwtMicroservicesMulesoftMySQLOauth 2.0PostgresPytestPythonRest ApisSQLTerraform
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Provides strategic and technical advice on DOC’s BioInvest biodiversity prioritisation and investment system. Leads threats-led programme integration, collaborates with biodiversity and operations teams, analyses prioritisation data, troubleshoots system issues, facilitates workshops, and translates complex information into practical recommendations for policy, decision-makers, and delivery teams. The role also supports consistent system adoption and organisational change across DOC.
Top Skills:
Bioinvest
Consumer Web • Fintech • Insurance
Conduct life insurance underwriting audits and complex case reviews, assess mortality and risk data, make decisions within an $8 million authority, and evaluate automated underwriting models. Partner with engineering, data science, actuarial, compliance, and customer experience teams to identify rule gaps, improve audit processes, and maintain underwriting accuracy as automated systems evolve.
Top Skills:
AIAutomated Underwriting EnginesMachine LearningPredictive Models
Edtech
Supports WES’s mission-aligned investment portfolio through opportunity origination, market research, financial and impact due diligence, modeling, portfolio monitoring, valuation, reporting, and investment memo preparation. The role also improves investment processes, manages project and CRM systems, develops knowledge-management practices, and supports partner engagement, organizational strategy, and thought leadership.
Top Skills:
Crm SystemsExcelGoogle AppsMS OfficeOnedrivePowerPointSalesforceTableauWord
Healthtech • Software
Leads enterprise application development across Salesforce, NetSuite, billing, and integrated platforms. Designs and implements complex solutions, automates testing and workflows, performs incident analysis, improves architecture and integrations, and reduces technical debt. Acts as a subject matter expert, mentors engineers, reviews code, guides vendors, promotes DevOps and AI adoption, and supports strategic modernization initiatives.
Top Skills:
AdobeAi AgentsAngularApexAWSAzureBilling PlatformCongaCopadoDevOpsGainsightGongJavaScriptKantataNetSuiteOauthOpenid ConnectPythonQualtricsQuipReactSalesforceSalesforce Lightning Design SystemSAMLService-Oriented ArchitectureSQLSuitescriptTaskrayVue
Financial Services
Leads sales growth across the Northern Midwest by developing financial institution relationships, identifying new market opportunities, tailoring IntraFi solutions, coordinating cross-functional sales initiatives, monitoring performance metrics, and reporting market insights to senior management. The role requires extensive travel, financial services sales leadership experience, data-driven decision-making, and consistent achievement of sales goals.
Top Skills:
Artificial Intelligence (Ai)
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