Top Customer Success & Experience Jobs in Raleigh-Durham, NC

Manage a 12–15 mid-market enterprise portfolio of Credit Union customers, lead executive onboarding, drive adoption and value realization, run QBRs/EBRs, surface data-driven insights, collaborate with product/implementation/support, and generate qualified expansion opportunities to grow ARR.

Join the Galaxy Ventures Talent Network for Developer Relations/Community roles. Candidates will be discreetly shared with hiring portfolio companies and receive networking event invitations.

The Developer Relations Engineer will enhance developer experience on Nibiru Chain, manage community engagement, and improve tools and documentation for the web3 ecosystem.

This is a standing posting for potential job openings at Ballotpedia, focusing on various roles mainly in editorial and operations. Applicants can submit their resumes and cover letters for future consideration.

The Business Analyst will evaluate business processes, define requirements, support Agile delivery, engage stakeholders, and provide project oversight.

The Technical Account Manager oversees customer relationships by advocating for their needs, providing project leadership, and collaborating with teams. Responsibilities include managing technical issues, providing updates on service projects, and sharing best practices.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

The Sales Engineer will drive new sales opportunities for the Boltline platform, providing technical expertise and managing customer relationships to enhance hardware sales.

The Claims Specialist manages high-value commercial general liability and auto claims, leading investigations, representing the company, and collaborating with teams to enhance outcomes and compliance.

As a Partner Success Principal, you will build and maintain relationships with partners, provide strategic guidance, analyze performance data, and negotiate contract renewals to drive revenue growth.