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Top Customer Success & Experience Jobs in Raleigh-Durham, NC
Cloud • Software
The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.
Reposted 20 Days AgoSaved
Edtech
Mentors provide technical support to learners in their online Nanodegree journey, host live sessions, and facilitate community engagement.
Top Skills:
Architecture DiagramsCaching StrategiesCdn ArchitectureCloud-Native ArchitecturesPytestServerless ArchitecturesSysmlTest-Driven DevelopmentTogafZachman
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
Software
The Customer Experience Manager leads customer satisfaction efforts by managing service relationships, supporting benefit strategies, and collaborating with internal teams to deliver exceptional service experiences.
Top Skills:
ExcelMs PowerpointMs Word
Other
Monitor and moderate social media feeds, respond to inquiries, escalate security issues, and adhere to evolving workflows and rules.
Top Skills:
Security SoftwareSocial Media
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Artificial Intelligence • Marketing Tech • Software • Consulting
The Customer Experience Strategist will lead CRM initiatives, develop strategies, improve processes, and engage stakeholders to align technology with business goals.
Top Skills:
AICrm SystemsMicrosoft DynamicsSalesforce
Software
Lead strategic relationships with FedRAMP federal accounts, guiding onboarding, adoption, renewals, and expansion. Act as trusted advisor on Magnet products and FedRAMP controls, coordinate cross-functional teams, run executive business reviews, mitigate risk, and drive measurable customer outcomes and advocacy.
Top Skills:
CcnaCcstCfceDigital Forensics (Dfir)GainsightGcihaMagnet Forensics ProductsMcfeMcgeMcveMcvkSalesforce
Reposted 20 Days AgoSaved
Financial Services
As an Outbound BDR, generate new business opportunities by prospecting nonprofits, setting meetings for Account Executives, and achieving sales targets.
Top Skills:
6SenseOutreachSalesforce
Artificial Intelligence • Software • Generative AI
The AI Success Manager will drive successful AI deployments, manage customer engagements, and ensure efficient project delivery while collaborating across teams for desired outcomes.
Top Skills:
AgileAWSDevOpsGCPAzure
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Artificial Intelligence • Cloud • Information Technology • Other • Professional Services • Software
Lead strategy and execution for AI-powered Customer Success Services, overseeing Gainsight and related platforms, customer community strategy, customer intelligence, automation, digital engagement, platform governance, and a team to scale adoption, retention, and operational efficiency across the customer lifecycle.
Top Skills:
Agentic AiAPIsBusiness Intelligence SolutionsCloud PlatformsCRMCustomer Data Platform (Cdp)Data PipelinesGainsightGenerative AiIntegration FrameworksIntelligent AutomationMachine LearningMarketing Automation PlatformsNatural Language ProcessingRecommendation EnginesSalesforce
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