Claims Specialist/Senior Claims Specialist

Reposted 23 Days Ago
Be an Early Applicant
8 Locations
In-Office or Remote
Expert/Leader
Insurance
The Role
The Claims Specialist manages high-value commercial general liability and auto claims, leading investigations, representing the company, and collaborating with teams to enhance outcomes and compliance.
Summary Generated by Built In

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products.

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Mid-Continent Group is currently seeking a Claims Specialist/Senior Claims Specialist to join our Claims Team. The position will work a hybrid schedule from downtown Tulsa, OK, or downtown Cincinnati, OH.

Essential Job Functions and Responsibilities
  • Manage a portfolio of complex, high-value commercial general liability and auto claims across the U.S.

  • Lead investigations, evaluate coverage and liability, and drive resolution strategies.

  • Represent the company in mediations, depositions, and trials.

  • Collaborate with underwriting and marketing teams to identify trends and improve outcomes.

  • Serve as a technical expert and strategic advisor within your line of business.

  • Ensure compliance with all legal and regulatory standards.

  • Offer expert advice to other members of your team on complex claim file management and demonstrate leadership across the organization.

Job Requirements
  • 9+ years of experience handling general liability and/or commercial auto claims.

  • Strong analytical skills and deep understanding of policy coverage.

  • Excellent communication, negotiation, and organizational abilities.

  • Bachelor’s degree in Business, Risk Management, Insurance, or related field (or equivalent experience).

  • Professional designations (e.g., CPCU) are a plus.

Ready to Make a Difference?

Join a team where your expertise is valued, your voice is heard, and your career can flourish. Apply today and be part of something great.

Company:

MCC Mid-Continent Casualty Company

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

 

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

 

*Excludes seasonal employees and interns.

Skills Required

  • 9+ years of experience handling general liability and/or commercial auto claims
  • Strong analytical skills and deep understanding of policy coverage
  • Excellent communication, negotiation, and organizational abilities
  • Bachelor's degree in Business, Risk Management, Insurance, or related field
  • Professional designations (e.g., CPCU) are a plus

Great American Insurance Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great American Insurance Group and has not been reviewed or approved by Great American Insurance Group.

  • Leave & Time Off Breadth PTO, paid holidays, and paid parental leave are positioned as generous from the first year. These time‑off provisions are seen as core strengths of the total package.
  • Healthcare Strength Health coverage includes comprehensive medical, dental, and vision options supported by HSA and FSA programs. Wellness resources such as EAP access, fitness facilities or reimbursements, and instructor‑led classes broaden the offering.
  • Retirement Support Immediate 401(k) eligibility with a competitive company match and potential discretionary retirement contributions support long‑term savings. An employee stock purchase option and various discounts further reinforce financial benefits.

Great American Insurance Group Insights

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The Company
HQ: Cincinnati, OH
4,738 Employees

What We Do

Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. We have more than 30 specialty property and casualty insurance businesses, and in 2021, approximately 50% of our gross written premium in our property and casualty operations was generated by business units with a Top 10 market ranking. Great American Insurance Company has received an "A"​ (Excellent) or higher rating from the AM Best Company for more than 110 years (most recent rating evaluation of "A+"​ (Superior) affirmed December 3, 2021). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio.

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