Top Customer Success & Experience Jobs in Raleigh-Durham, NC

Reposted 12 Days AgoSaved
In-Office
Cary, NC, USA
Entry level
Entry level
Information Technology • Consulting
The role involves providing deskside and desktop support with a focus on Office365 experience. Strong customer service is essential.
Top Skills: Office365
Reposted 12 Days AgoSaved
In-Office
Raleigh, NC, USA
Junior
Junior
Artificial Intelligence • Information Technology • Internet of Things • Software • Automation
The Web Portal Configuration Analyst will work with IBM WebSphere Portal and Content Manager, analyze technical issues, and provide solutions while interacting with clients.
Top Skills: Ibm Websphere PortalSQLWebsphere Content Manager
Reposted 12 Days AgoSaved
In-Office
Durham, NC, USA
Entry level
Entry level
Marketing Tech • Sales • Software
CROSSMARK seeks part-time product demonstrators for in-store events, providing product knowledge and customer service, and promoting sales.
Top Skills: 401KFood Safety CertificationInternet AccessTransportation
Reposted 12 Days AgoSaved
In-Office
Raleigh, NC, USA
Expert/Leader
Expert/Leader
Information Technology • Software • Consulting
Provide second level support for Genetec Security Center and IP cameras, troubleshoot issues, document configurations, and communicate with stakeholders.
Top Skills: Genetec Security CenterIp CamerasExcelMs WordPowerPointSv32 DevicesTechnical WritingVisio
Reposted 8 Days AgoSaved
Remote
United States
Senior level
Senior level
Artificial Intelligence • Software
The Customer Support Engineer will handle technical issues, work closely with customers, perform field services, and advocate for account priorities while ensuring customer satisfaction.
Top Skills: BashHigh-Performance ComputingIt InfrastructureLinuxNetworkingProgramming LanguagesS3Scale-Out NasStorage Solutions
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Reposted 12 Days AgoSaved
In-Office or Remote
3 Locations
193K-242K Annually
Senior level
193K-242K Annually
Senior level
Big Data • Software • Analytics
As a Senior Customer Engineer, you'll lead technical strategy for strategic accounts, focus on customer acquisition and onboarding, and resolve complex technical challenges while mentoring junior team members.
Top Skills: Ai ToolsCSSHTMLJavaScriptRest Apis
15 Days AgoSaved
In-Office or Remote
Raleigh, NC, USA
Mid level
Mid level
Artificial Intelligence • Software • Automation
Serve as the primary technical owner for a portfolio of SaaS customers: lead technical discovery, configuration, integrations (APIs, SSO, CRM), testing, launches, and optimization. Troubleshoot complex issues, coordinate escalations with Product and Engineering, run technical enablement, and translate business processes into scalable solutions to improve integration reliability and customer technical self-sufficiency.
Top Skills: APIsAuthenticationCRMData MappingFile-Based Data ExchangeIntegration MappingsLogsMiddlewareRest ApisSalesforceSsoWebhooks
Reposted 16 Days AgoSaved
In-Office
3 Locations
106K-243K Annually
Senior level
106K-243K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Senior Technology Consultant role involves driving multi-cloud engineering, designing CI/CD pipelines, providing DevOps leadership, and mentoring junior engineers while ensuring high technical standards and maintaining cloud architectures.
Top Skills: AnsibleAWSAzureBashCephCorosyncDockerGCPGfs2HvmKubernetesKvmMorpheusPacemakerPythonTerraformUbuntu 24.04Vme
Reposted 16 Days AgoSaved
In-Office
Durham, NC, USA
21-21 Hourly
Entry level
21-21 Hourly
Entry level
Real Estate
As a Sales Expert, you will assist prospective residents in finding apartments through effective communication and consultative selling, while delivering exceptional customer service and facilitating lease renewals.
Top Skills: ExcelMS OfficeOutlookPowerPointPublisherSocial MediaWord
17 Days AgoSaved
Remote or Hybrid
3 Locations
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Cloud • Information Technology • Security • Software
Own and optimize the commercial renewal process to maximize retention and expansion. Develop renewal strategies, forecast renewals, coordinate cross-functional stakeholders, remediate at-risk accounts, and ensure consistent best-practice execution. Drive communication between Sales, Customer Success, Sales Ops, and Finance to meet revenue retention goals.
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