Top Customer Success & Experience Jobs in Raleigh-Durham, NC

Provide L2 production support for .NET applications and SQL databases, ensuring effective operation and troubleshooting for business continuity.

The role involves managing Facebook page activities to promote and increase likes, with the potential for a full-time position. Students will work remotely and are paid based on performance.

The Strategic Communications & Change Lead will design and guide communications strategies for enterprise clients, focusing on change management and organizational transformation through effective storytelling and stakeholder engagement.

The Engagement Manager acts as a liaison between sales and delivery teams to ensure successful onboarding of enterprise clients, managing expectations and facilitating a smooth implementation process.

Manage a portfolio of customers to drive adoption, retention, and measurable business outcomes. Develop success plans, run QBRs, monitor health metrics, coordinate cross-functional teams, support renewals and expansions, and contribute to playbooks and process improvements.

The Expo ensures effective communication between the front and heart of house, confirming order accuracy and presentation while maintaining hospitality and a clean work area.

Support schools and educators via phone and email, generate quotes and renewals, manage Salesforce records, process payments, collaborate with internal teams, and deliver exceptional customer service for IXL and Education.com.

The Systems Analyst - II provides technical support for UCCaaS customer repair tickets and MACD requests, troubleshoots issues, and communicates with customers.

The Quality Insights Lead will manage customer success post-onboarding, ensuring satisfaction through data insights and proactive support. Responsibilities include monitoring account health, resolving issues, and identifying expansion opportunities.

The Sales Associate is responsible for generating sales and providing excellent customer service while adhering to company policies and maintaining store standards.