Top Customer Success & Experience Jobs in Raleigh-Durham, NC

Lead Veeva Vault R&D migration projects, providing expertise in data/document content migration, advising on ETL processes, and mentoring team members while ensuring customer success.

Manage end-to-end customer lifecycle for enterprise SecOps customers: onboard and train, drive adoption, run QBRs, secure renewals, identify churn risk, coordinate escalations, and collaborate with sales and product teams to expand accounts and communicate product feedback.

Studio Leads at JETSET Pilates provide exceptional service to clients, assist instructors, manage retail operations, and maintain a welcoming environment.

As an Early Years Educator, you'll support children's learning through engaging experiences, deliver high-quality education, and build relationships with families while maintaining high standards of safety.

Lead complex, multi-phase enterprise software implementations, manage stakeholder communications and expectations, deliver training and knowledge transfer, troubleshoot issues, drive adoption, and collaborate with internal teams to ensure customer success and long-term value.

The Customer Adoption Manager will lead strategy and initiatives for customer adoption in the homebuilding sector, driving operational changes and managing relationships with high-value clients.

Manage post-sale relationships for carrier and distributor clients to drive renewals, upsells, and adoption. Create strategic account plans, monitor usage and ROI, advocate customer feedback, and align cross-functional teams to meet client goals within the health and life insurance ecosystem.

The Customer Account Representative manages client accounts, ensures satisfaction, addresses inquiries, monitors account activity, and maintains strong relationships.

The Learning Systems & Design Specialist manages the LMS, designs engaging learning experiences, tracks engagement, and collaborates across teams for continuous improvement.

Lead end-to-end onboarding and enablement for Growth and Scale customers, build playbooks, train merchants, monitor adoption, handle escalations, drive value realization, and relay product feedback to internal teams.