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Top Customer Success & Experience Jobs in Raleigh-Durham, NC
Information Technology • Consulting
Provide helpdesk support through phone, chat, or remote assistance. Resolve technical issues, manage incidents, and handle customer queries effectively.
Top Skills:
MS OfficeVpnWindows 7Windows Xp
Information Technology
Develop instructor-led and eLearning courses, analyze system functionality, collaborate with experts, and apply instructional design principles to create training materials.
Top Skills:
Adobe BreezeAdobe CaptivateAdobe FramemakerDreamweaverLearning GatewayPhotoshopSnagitVisio
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Financial Services
The Account Manager provides professional service to clients in the commercial lines insurance sector, ensuring timely handling of requests and maintaining account retention.
Top Skills:
Applied EpicExcelOutlookWord
Information Technology • Software
The Helpdesk Analyst L1 provides technical support via phone, chat, and remote tools, resolving issues related to PCs, VPN, and network concepts while adhering to organizational procedures and standards.
Top Skills:
Active DirectoryMobile DevicesMS OfficeVpnWindows 7Windows Xp
Insurance
The Commercial Lines Account Manager manages insurance accounts independently, liaises with clients and carriers, ensures account retention, and develops new business opportunities.
Top Skills:
Microsoft Office Suite
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Edtech • Fintech • Payments • Financial Services • Hospitality
As a Program Leader, you will oversee Booster programs at schools, manage events, lead teams, and engage students while ensuring client satisfaction.
Insurance • Financial Services
The Account Manager will provide service to clients in insurance, including policy examination, marketing, and maintaining client relations for emergency service organizations.
Top Skills:
Ms Office Suite
Reposted 3 Days AgoSaved
Healthtech • Telehealth
Responsible for developing sales plans, forecasting sales, maintaining customer relationships, and ensuring satisfaction post-sale with the General Imaging Ultrasound products.
Top Skills:
Diagnostic ImagingMS OfficeRadiologyUltrasound
Big Data • Cloud • Security • Software • Cybersecurity
Provide technical B2B support for ExtraHop products: troubleshoot network infrastructure, assist with hardware/firmware deployments, configure integrations and virtualization, handle ticket lifecycle, escalate complex issues, document knowledge, and communicate professionally with customers.
Top Skills:
FirmwareJavaScriptNetwork AppliancesOsi ModelRouting And SwitchingTicketing SystemsUnix/LinuxVideo ConferencingVirtualization
Artificial Intelligence • Sales • Software • Business Intelligence
Serve as strategic partner to SaaS customers, drive retention and expansion, onboard and train users, run QBRs, analyze usage to mitigate churn, identify upsell opportunities, handle escalations, and collaborate with Product, Sales, Marketing, and Engineering to resolve issues and improve adoption.
Top Skills:
Ai-Powered PlatformsCRMCustomer Success SoftwareData Analytics
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Top Companies in Raleigh-Durham, NC Hiring Customer Success & Experience Roles
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