Top Operations & Support Jobs in Raleigh-Durham, NC

The Operations Manager will lead a team of Collections Specialists, focusing on improving performance metrics, coaching staff, and refining operations processes within Auto Collections to enhance customer experience and compliance.

The Credentialing Specialist will manage provider enrollment and credentialing, optimize workflows, develop SOPs, ensure compliance, and support providers.

The Lead Process Engineer optimizes operating processes for the AXIS platform in the BFSI sector, engaging with various teams to ensure scalable and compliant workflows. Responsibilities include end-to-end documentation, automation-first process engineering, and enhancing client implementations while integrating risk and compliance controls.

Manage staff and coordinate cross-functional initiatives in healthcare operations, drive change management, and develop policies to enhance organizational performance.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Executive leader responsible for building and scaling a global RevOps and Sales Enablement function. Owns forecasting, pipeline management, GTM processes, CRM excellence, enablement strategy, GTM tech stack and AI-driven tools. Partners with Sales, Marketing, CS and Finance to drive predictable, data-driven revenue growth and operational excellence.

The PIM Coordinator standardizes product data for a catalog, enhancing processes through AI tools, ensuring data integrity, and collaborating with teams to resolve discrepancies.

Provide phone-based customer service for small business lending: answer inbound calls, resolve account and payment issues, create payment plans, update accounts, and educate customers on products. Complete a four-week training program and deliver high-quality, empathetic verbal and written support while working remotely.

The Senior Customs Clearance Manager oversees international shipment compliance and coordination, focusing on temporary import bond compliance, exception management, and cross-functional communication to ensure smooth customs processes.

Provide inbound support to payor partner clinicians and clients via phone, chat, and email; troubleshoot billing and product issues with RCM and Engineering; collaborate across Customer Operations; meet with manager for feedback and goals. Fully remote role with occasional (2-3/yr) travel for offsites.