Top Operations & Support Jobs in Raleigh-Durham, NC

As a Systems Administrator for Azure DevOps, you will manage ADO governance, configure backlog and boards, handle user access, support automation, and develop reporting solutions to enable effective flow across teams.

The Operations Analyst supports efficient workflows within Keyfactor, collaborates with Sales to understand customer needs, and implements new processes for service delivery.

The Manager of Operations for Global Business Applications drives operational excellence across consulting business, ensuring alignment in resource planning, project staffing, financial metrics, and operational processes.

Manage and optimize revenue processes across marketing, sales, and customer success. Oversee CRM and automation tools, ensure system integrations and data accuracy, create dashboards and KPI reports, support forecasting and planning, lead cross-functional initiatives, and provide actionable insights to improve revenue performance.

Manage end-to-end logistics for custom adventure tours: secure accommodations and vendors, build and optimize itineraries, manage budgets, negotiate supplier rates, and ensure operational quality and seamless guest experiences.

The Chief of Staff will facilitate strategy execution, improve operational frameworks, and enhance cross-functional alignment within the Data organization at Coursera.

The Order Support Administrator manages orders for equipment and services, ensuring accuracy in sales order processes, coordination between departments, and excellent customer service while achieving organizational KPIs.

Advise learners and parents on financial aid processes, administer student financial aid office functions, assess eligibility for aid (including Title IV), prepare estimates and packaging, and assist with delivery of funds while ensuring compliance and excellent customer service throughout degree completion.

Manage a mid-sized global Salesforce (Lightning) instance using Sales and Service Cloud. Translate business needs into configurations, provide daily administration, backups, security, capacity planning, reporting, user support, testing, training, documentation, and stakeholder liaison. Participate in development tasks and on-call rotation to ensure system stability and feature delivery.

Lead global IT strategy and operations for a multi-site fulfillment network: define organizational model, enterprise network and security architecture, IT service delivery and asset management, vendor governance, budget and reporting, and peak-season readiness. Transform IT from reactive support to proactive, engineering-forward infrastructure enabling high availability, cybersecurity, and scalable site rollouts.