Top Operations & Support Jobs in Raleigh-Durham, NC

Provides transactional client support through phone, chat, email, web, and social media. Resolves issues within SLA guidelines, records interactions in Salesforce, de-escalates concerns, follows up with clients, and collaborates with teammates. The role also supports knowledge sharing and onboarding while helping customers maximize the value of the Relias platform.

Supports multiple senior leaders by managing complex calendars, coordinating meetings across global time zones, preparing agendas and materials, tracking notes and action items, arranging domestic and international travel, processing expenses, and assisting with onboarding, events, facilities logistics, and team operations.

Provides onsite administrative, workplace, facilities, and operational support for a healthcare laboratory site. Responsibilities include visitor and vendor coordination, facility access and security procedures, workspace and reservation management, mail distribution, event and meeting support, supply replenishment, site tours, leadership meeting administration, and operational reporting. Requires strong organization, communication, discretion, customer service, and multitasking skills.

Provides Level 1 technical support for staff across tickets, calls, chat, email, and in-person requests. Diagnoses basic hardware, software, operating system, printer, and account issues; documents solutions and escalates complex problems. Configures computers, iPads, smartboard TVs, and event equipment; manages IT asset inventory, warehouse organization, hardware shipments, and equipment deployment. Supports church events across campuses, including occasional weekend and on-call coverage.

Leads mainframe technical support teams, coaching engineers and managing customer satisfaction, productivity, case quality, and incident resolution. Acts as the management contact for critical customer issues, coordinates with R&D and product teams, oversees technical knowledge, drives support improvements, supports product adoption, and contributes to staffing, training, coverage, and strategic planning. The role also participates in manager-on-duty rotations and partners with HR on talent acquisition.

Welcomes visitors, announces guests, answers and routes calls, takes messages, provides general organizational information, updates travel calendars, handles mail, and manages office supplies. The role also serves as a representative and liaison for the organization while following workplace policies and procedures.

Unpaid SkillBridge internship for active-duty U.S. service members in their final 12 months of service. Participants gain hands-on exposure to business operations, supply chain, logistics, sales, facilities, maintenance, HR, and corporate support functions while developing leadership, communication, problem-solving, and continuous-improvement skills through mentorship and project participation.

Perform on-site environmental compliance support at Fort Bragg, ensuring Title V permit adherence, emissions monitoring, recordkeeping, and corrective actions. Collect and analyze data, support Air Quality Program Managers, update QA checklists, and conduct site inspections to verify regulatory compliance.

Supports and enhances Fidelity’s Workday HR platform by gathering requirements, recommending solutions, configuring and testing enhancements, coordinating end-to-end testing, assessing downstream impacts, and guiding stakeholders through new functionality. The role partners with HR, product, technology, and operations teams to manage priorities, implement platform releases, and improve HR processes and associate experiences.

Supports affordable multifamily property operations by collecting rent, processing invoices, preparing financial reports, completing reconciliations, and managing records in Yardi. Verifies resident income and rent limits under LIHTC and HUD programs, prepares for inspections, leases apartments, responds to residents, supports retention, and mentors leasing staff. The role also assists the Community Manager and requires compliance with fair housing regulations.