Top Operations & Support Jobs in Raleigh-Durham, NC

Oversee Raleigh office operations, vendors, workplace services, onboarding logistics, visitor coordination, shipping, and office organization. Provide sales and marketing support through order entry, Salesforce reporting, customer coordination, trade show logistics, event planning, travel arrangements, and collateral management. Coordinate company events, conferences, training programs, and employee materials while maintaining a welcoming, productive office environment.

Build and scale customer success enablement through repeatable playbooks, SOPs, training, AI-driven content, simulations, and behavior-change systems. Partner with CS, Product, Revenue Operations, and GTM leaders to improve onboarding, expansion, renewals, hardware upgrades, technology adoption, and process consistency. Measure effectiveness using surveys, CRM data, Metabase, and usage signals while driving cross-functional change without formal authority.

Oversee daily childcare center operations, including staff scheduling, attendance tracking, coverage, compliance, documentation, collections, records, supplies, and administrative execution. Support financial operations, family and teacher retention, tours, enrollment, staff development, and employee engagement. Partner with the Center Director to maintain safety, licensing compliance, operational efficiency, and quality while supporting staff and families.

Processes product and service sales orders, invoices, quotes, and customer records. The assistant coordinates with sales, manufacturers, program leads, and accounting teams; updates spreadsheets, databases, and project-tracking systems; resolves order and invoice discrepancies; and supports other administrative duties. Success requires strong organization, attention to detail, communication skills, and the ability to manage multiple deadlines.

Provides administrative support for The Equip Network by handling inquiries, processing registrations, maintaining CampusNet pages and participant records, coordinating communications with students and partner organizations, updating promotional materials, and supporting events. The role also maintains reports and accreditation files while collaborating with academic, administrative, and communications departments.

Provides remote and onsite IT support across plants and ports, troubleshooting Windows, Apple devices, Microsoft applications, mobile platforms, hardware, software, networks, scale systems, and kiosks. Installs and configures equipment, documents incidents, enforces IT policies, supports executives and meetings, escalates issues, trains users, manages projects, and participates in rotating after-hours support. Travel to production facilities may reach 75% annually, with work in demanding industrial environments.

Maintains physical and electronic case files, reviews and enters data, reconciles inconsistencies, prepares reports, processes petitions and claims, organizes investigative packages, distributes documents, and provides administrative support to investigative agencies and government stakeholders.

Provides phone and email support to customers, physicians, medical staff, and patients regarding products and services. Resolves inquiries, communicates testing updates, securely transmits patient reports, documents interactions, and maintains patient databases. The role also supports sample procurement, supply ordering, test request entry and updates, issue escalation, and complaint management while maintaining accuracy, professionalism, and HIPAA-conscious data privacy in a high-volume environment.

Manage SolarWinds installation, configuration, and maintenance (NPM, NCM, WPM). Use network monitoring tools, apply networking knowledge, and perform troubleshooting and analysis.

Provide executive-level support to company leadership: manage calendars and meetings, record minutes and track action items, maintain strategic planning tools and operational dashboards, draft and edit executive communications, coordinate implementation of initiatives, manage special projects, and research technology solutions to improve operational efficiency.