Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead and manage 4–6 teams delivering fiduciary and non-discrimination testing services. Oversee productivity, staffing, budgets, training, client retention, regulatory compliance, and process improvements while developing team leaders and supporting succession planning.

Design, build, and own scalable backend components in an event-driven microservices architecture. Lead small teams or projects, provide technical guidance and code reviews, and improve core calling/messaging, data management, onboarding, and AI-driven insights to support a growing user base.

Build and own scalable backend systems and moderate-to-complex components. Lead small teams or projects, provide technical guidance and code reviews, and deliver end-to-end features. Work on AI-powered customer workflows, onboarding, messaging and calling features, data management, and system observability.

Provide front-line and advanced application support for a cloud-hosted loan management platform: triage and resolve incidents, troubleshoot .NET/C# applications and SQL Server data issues, investigate browser and Azure environment problems, use Azure DevOps for tracking, escalate complex defects, validate fixes, assist releases, and maintain support documentation and runbooks while collaborating with product and engineering teams.

Administer and support finance systems (Workday, OneStream), manage support tickets, document and validate end-to-end data flows and integrations, develop report specifications, assist UAT and month-end close troubleshooting, and collaborate with stakeholders to drive automation, process improvements, and governance of finance reporting.

Serve as the bridge between Finance and Customer Care to resolve complex billing and account cases. Manage end-to-end billing operations, perform reconciliations and dataset analysis in Salesforce and billing systems, partner cross-functionally to resolve escalations, educate customers across channels, and author process documentation to reduce inbound case volume.

Provide multi-channel customer support (phone, email, live chat); troubleshoot software and hardware issues; manage a personal support queue and escalations; collaborate with Product, Engineering, Sales, and Customer Success; and author/update Help Center articles to reduce recurring tickets. Weekend shift availability required.

The Account Executive, Partnerships drives full-cycle sales for acquiring new retail media network partners by managing leads, negotiations, and relationships while collaborating with cross-functional teams.

Provide administrative and operational support for stop-loss underwriting: intake and review submissions, organize documentation, maintain underwriting systems data, communicate with brokers and partners, track renewals and outstanding items, support audits and compliance, manage inboxes and workflows, and assist with special projects.

Invites candidates to submit resumes for future openings; collects applicant information for consideration when roles matching skills become available.

Identify and qualify SMB/mid-market prospects, run demos and negotiations, manage CRM pipeline, collaborate with marketing and customer success, meet quota targets, and relay market feedback to inform product and sales strategy.

Lead cross-functional strategic initiatives to evaluate market expansion, optimize pricing, and improve operational performance. Build dashboards, define metrics, and manage high-priority projects from inception to delivery. Serve as a deployable operator partnering with leadership, data, legal, and vendors to drive alignment and execution.