Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Provides Tier 1 desktop and service desk support for university staff, faculty, and students. Installs and maintains operating systems and software, troubleshoots hardware and networking issues, manages support tickets, prioritizes requests, resolves or escalates problems, and documents solutions. Collaborates with senior technical teams on issue resolution and completes desktop-related system upgrade, integration, and administration tasks. This is a high-volume call center role requiring on-call availability and travel to campus locations.

Owns operational performance and client relationships across a portfolio of strategic, multi-location accounts. Coordinates client communications, Quarterly Business Reviews, metrics analysis, account growth, onsite support staffing, process improvements, and account-level financial health. Collaborates with Sales, Restaurant Partnerships, and Market Operations to deliver strong client and consumer experiences. This role is fully onsite in New Hill, North Carolina, Monday through Friday.

Leads community-level sales and marketing for a senior living community. Generates and converts leads, conducts tours, closes sales, drives referrals, maintains CRM records, analyzes sales performance, conducts competitive research, manages the sales budget, and partners with marketing and operations teams to achieve occupancy and revenue goals.

Lead frontend and full-stack engineering, architect scalable features, integrate APIs and cloud services, optimize rendering and performance, establish engineering standards, conduct code reviews, and mentor developers. Collaborate with product, UX, and backend teams to deliver user-focused software while managing priorities in an ambiguous environment.

Build and maintain scalable backend services, RESTful and GraphQL APIs, database schemas, and cloud infrastructure. Own architecture decisions, optimize performance and reliability, improve CI/CD practices, collaborate across product and engineering teams, lead architecture sessions, review code, and mentor junior developers.

Leads civil engineering design and construction plan development for site development, grading, drainage, and stormwater projects. Uses AutoCAD and Civil 3D to produce detailed 2D and 3D plans, coordinates with survey and engineering disciplines, resolves design challenges, maintains CAD standards, ensures design quality, and mentors junior designers.

Provide technical support and manage maintenance of fixed equipment, ensuring adherence to standards. Conduct inspections and failure analysis, develop maintenance schedules, and manage capital projects.

The Billing Specialist prepares, edits, and distributes client invoices and prebills; manages billing adjustments, alternate rates, exemptions, approvals, and client billing information. The role processes electronic invoices, resolves billing issues, provides billing reports and statistics, responds to attorney and client inquiries, and tracks work in progress while ensuring monthly billing deadlines are met.

Conduct live brainstorming sessions with high school students, guide narrative and supplemental essay development, provide asynchronous drafting and editorial feedback, and manage student production schedules. Collaborate with educators, track work hours, communicate with team members, and support students in developing authentic, compelling college application essays.

Owns complex, high-value new business opportunities for ERP and SaaS solutions. Leads negotiations, account planning, forecasting, commercial strategy, pricing, and contract structuring. Acts as escalation point for at-risk deals, builds senior stakeholder relationships, coaches colleagues, maintains CRM and pipeline data, and collaborates across Sales, Marketing, Presales, Delivery, and Support to achieve revenue and customer outcomes.

Manages service delivery operations, P&L, infrastructure service expansion, transformation initiatives, ITIL implementation, automation, resource utilization, billing, audits, SLA performance, and customer and employee satisfaction. Oversees talent development, retention, training, technology implementations, virtualization opportunities, cost savings, outage reduction, and operational efficiency improvements while coordinating with transformation, consulting, technology, and service-owner teams.