Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Test new web and mobile features, report bugs and usability issues, run manual and automated tests, review requirements and designs, improve QA processes and documentation, and provide UI/UX feedback while collaborating with product, design, and engineering teams.

Support B2B lead generation through secondary research to identify target companies and decision-makers, build and maintain a segmented prospect database, support outreach campaigns, ensure CRM discipline and data accuracy, and report findings while receiving mentoring.

Leads the long-term strategy, operations, and AI transformation of the Technical Support organization. Oversees service delivery, scalability, KPIs, customer escalations, process improvement, executive customer relationships, talent development, and cross-functional collaboration with Customer Success, Sales, Product, and Engineering.

Generates and qualifies enterprise sales leads through outbound prospecting, account-based campaigns, and digital outreach. The representative articulates value propositions to C-level decision-makers, schedules qualified meetings, meets activity and pipeline goals, partners with marketing and sales teams, develops account strategies, and maintains accurate lead data in Salesforce.com.

Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).

Design immersive brand environments and installations from concept through visualization and fabrication. Produce mood boards, scaled CAD floorplans, high-quality 3D renderings, and client-facing visual decks using AI and visualization tools. Collaborate with producers and internal teams, conduct site visits, advise on materials, budgets, and lighting, and present design intent at client reviews.

Manage a multimillion-dollar portfolio of national corporate accounts and cause campaigns. Build and renew partnerships, negotiate contracts, oversee activation plans, analyze performance and market trends, protect brand and compliance standards, coordinate national campaigns with local chapters, maintain Salesforce records, and identify revenue and awareness growth opportunities. The role requires strong communication, negotiation, presentation, analytical, organizational, and relationship-management skills, with up to 30% domestic travel.

Lead presales activities for RELEX pricing and promotions solutions, using retail industry expertise to conduct discovery, workshops, tailored demonstrations, proofs of concept, ROI modeling, and executive presentations. Translate retailer pricing, promotion, and merchandising challenges into solution strategies while collaborating with professional services, product, marketing, and presales teams. The role is fully remote and requires approximately 40% travel across the US and Canada.

Coordinate multiple SaaS customer onboardings by tracking requirements, dependencies, files, risks, and deliverables across internal teams. Support customer communications, escalate issues, maintain project visibility, and recommend process improvements. The role offers increasing ownership of customer accounts and implementation responsibilities.

Provides remote, onsite, and customer-site technical support for laboratory automation platforms. Manages customer cases, troubleshoots software, hardware, networking, robotic, and database issues, deploys and debugs integration code, performs upgrades and configuration changes, trains customers, collaborates with field and internal teams, and documents resolutions and process improvements.