Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

The Customer Success Manager ensures clients achieve business goals by managing multiple accounts, leading teams, and resolving challenges. Responsibilities include client communication, overseeing operations, and identifying cross-sell opportunities in a fast-paced environment.

Design and build scalable backend components and indexing pipelines for semantic and hybrid retrieval, build retrieval orchestration and knowledge-graph services, improve retrieval quality via evaluation and observability, design APIs, and optimize latency, throughput, cost, reliability, and security for large-scale AI inference and retrieval workloads.

The Director of Partnerships will build revenue-driving relationships with mid-market and enterprise brands, combining consultative selling with expertise in influencer marketing.

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

The Senior Account Manager oversees the commercial and special lines salvage process, ensuring customer satisfaction, compliance, and operational performance, while also analyzing data and collaborating with internal teams.

The Staff Machine Learning Engineer will lead ML systems development for personalization and ranking, design architectures, and mentor team members, ensuring reliable operations at scale.

The Benefits Analyst will support project work in client services, including data management, compliance documentation, and benefits administration.

Support Engineer will troubleshoot issues in SaaS products, work with engineering and client teams, debug complex API integrations, and write technical specifications. Experience in customer-facing roles and database management is required.

The Account Executive will close deals from inbound sources, manage the sales cycle, handle upsells, and collaborate across departments while applying a consultative sales approach.

The Technical Product Marketing Manager will drive product marketing strategy, understand Socure's technology, craft technical narratives, and enhance internal and external communication through enablement materials.