Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Manage high-volume inbound/outbound customer and service-provider communications to coordinate emergency roadside assistance, document events in internal systems, troubleshoot breakdowns, escalate issues, and complete required training and tasks to minimize downtime.

Manage, maintain, and support network and security devices (routers, switches, NGFWs, VPNs, IDS/IPS) across IT and OT environments. Serve as escalation SME, collaborate with IT and InfoSec on secure solution design, incident response, IAM, and security roadmaps. Mentor junior staff and implement process improvements while supporting wireless technologies and regulatory/security frameworks (NIST, ISO).

Process utility property and damage claims: verify and analyze claim data, record information in company software, communicate with clients and responsible parties via email and phone, and maintain accurate, timely documentation.

Manage and grow customer accounts within transportation and logistics by building relationships, overseeing pricing and bids, coordinating with internal teams to meet commitments, identifying new business, maintaining client databases, monitoring market conditions, and supporting customer service and sales activities.

Own end-to-end monthly close and maintain GAAP financials in QuickBooks. Reconcile high-volume payment flows (Stripe), manage revenue recognition, sales tax/VAT, and chargebacks. Build scalable processes, controls, integrations, and automation (including AI tools) to support global multi-currency transactions and audit-ready reporting while partnering with the CFO and external advisors.

Lead product strategy and roadmap for a Utilization Management clinical documentation platform. Own AI-enabled features to extract, summarize, and surface clinical data, drive discovery and delivery, align cross-functional teams, define KPIs, ensure compliance, and optimize product outcomes to reduce manual chart review and support medical necessity reviews.

Sell insurance accounts within the entertainment sector through consultative sales, develop and manage a qualified pipeline, meet revenue targets, advise on complex commercial lines and risk, transition sold clients to account teams, and document sales activity while leveraging technology and in‑house technical services.

Support day-to-day campaign operations across paid search, paid social, and programmatic channels. Build and analyze reports and dashboards, implement and QA tracking, troubleshoot campaigns, coordinate client deliverables and internal workflows, prepare insights and presentations, attend meetings, and research new marketing and AI tools. Serve as U.S.-based backup for Ad Operations.

Lead global productization of consulting capabilities into repeatable, profitable solution offerings. Build and manage a global practice organization, define solution roadmaps, package regional IP into fixed-scope blueprints, align Sales/Delivery/Marketing, drive revenue and margin improvements, and ensure consistent offering quality and market adoption across EMEA, AMER, and APAC.

Manage a team resolving automotive total loss claims, negotiate settlements with carriers, optimize recovery using the company platform, own customer accounts, document KPIs and coaching, and collaborate with product and engineering to improve claims processes.