You are the global leader responsible for productization of the sales and delivery of Valiantys’ deep technical expertise into highly profitable, repeatable, packaged professional services offerings. You will operate across the global executive team, partnering closely with our regional leaders to unify our broad capabilities and scale them across our global account base, as well as expand into new enterprise clients.
This is a high-visibility mandate for a commercially minded product and solutions leader who thrives on cross-functional execution and has the demonstrated experience leading a global team through similar transformations.
Team & Organization Structure
You will build and lead a global team of Global Practice Leaders — one per core solution domain — who will report directly to you. Each Global Practice Leader will, over time, develop a network of regional Practice Leads embedded across EMEA, AMER, and APAC, creating a matrix of domain expertise and regional execution.
This is a builder role. You are designing the org structure, making the hiring calls, and setting the standard for how this function operates globally.
Location: Europe or United States (Eastern time zone preferred)
The Core Pillars of Transformation
- Global Solution Roadmap: Define, prioritize, and drive the execution of our global solutions roadmap
- Package Existing IP: Package existing regional projects into repeatable, fixed-scope "Solution Blueprints" that drive down delivery costs and shorten sales cycles.
- Operational Execution & Alignment: Drive alignment and execution of regional solution roadmaps and ensure that new products are consistently brought to market on time and on budget.
- Cross-Functional & Regional Navigation: Function as a collaborative bridge across Sales, Delivery, and Marketing across all regions. You will navigate complex stakeholder dynamics, winning over regional leaders to support change, while constructively escalating when commitments fall short.
- Quality Assurance & Client Fit: Ensure that every created offering meets customer expectations and addresses enterprise pain points in a repeatable manner.
1. Software Development: Injecting agentic AI frameworks into DevOps, CI/CD pipelines, and developer workflows to accelerate velocity and code quality.
2. ITSM (IT Service Management): Modernizing enterprise operations by integrating AI-driven automation, self-service intelligence, and predictive incident management.
3.Portfolio & Strategy Management: Elevating enterprise agility by leveraging data aggregation and predictive modelling to align C-suite strategy with execution.
What you will bring
- Disciplined Execution over Ambiguity: You translate strategy into measurable outcomes. You measure success by shipped offerings and tangible revenue. You demonstrate the ability to balance innovation with alignment to our strategic priorities.
- Commercial & Business-Savvy Mindset: You look at technology through the lens of a P&L. You possess a sharp commercial instinct focused entirely on driving measurable business outcomes, gross margin improvement, and revenue velocity.
- Enterprise Change Management: Experience with enterprise change management involving adoption processes across sales, delivery and enablement functions.
- Highly Organized Global Orchestrator: Manage multiple high-stakes solution initiatives simultaneously across different enterprise client landscapes and three distinct operating regions.
- Highly Collaborative Relationship Builder: You work effectively within an integrated, cross-functional team structure. You know how to respect regional nuances and existing institutional knowledge while systematically elevating the global team's collective output.
What you will bring
- Significant experience in professional services, technology services, or enterprise software typically gained over 12 or more years, with a significant portion spent in solutions, practice, or product leadership.
- MBA or equivalent
- Demonstrated track record of designing and taking repeatable service offerings to market.
- Experience driving commercial adoption of new offerings across a distributed, multi-region sales and delivery organization.
- P&L fluency: you've owned or co-owned a book of business and can read margin, utilization, and revenue-per-offering without a finance translator
- Background in at least one of Valiantys' core domains: SDLC modernization, IT Service Management, or enterprise AI adoption.
- PE-backed or high-growth company experience strongly preferred — you've operated under investor scrutiny with a clear value creation mandate.
Key Performance Indicators (KPIs)
- Scalable Revenue Growth: Drive the development and adoption of new offerings that produce high double-digit Year-on-Year (YoY) growth in PS revenue.
- Gross Margin Acceleration: High quality offerings, sales assets and delivery playbooks drive YoY improvements of PS Gross margins.
- Global Portfolio Uptake: An ever-increasing portion of revenue is generated by repeatable offerings.
- Roadmap Execution: Achieving or exceeding the delivery and adoption of the agreed upon solution development roadmaps.
- Market Uptake: Consistent sales & delivery enablement resulting in adoption across all solutions within targeted regions.
- Offering Quality Standards: All global offerings pass internal and market-facing quality standards ensuring a consistent and repeatable delivery model.
- Offering Evolution: Controlled evolution of offering portfolio into adjacent solutions areas as well as capturing existing bespoke services into repeatable offerings.
Financial & Commercial Impact
This is not a strategy-only role. This role needs to build the operational infrastructure to make that strategy repeatable and scalable.
This is not a regional role with a global title. You will operate across EMEA, AMER, and APAC from day one — not as a regional owner, but as the person who creates the shared infrastructure all three regions run on. Influence without authority is a core competency, not a temporary condition.
Our team members are our greatest asset and we work hard to ensure that Valiantys is not only a great place to work, but also a platform for you to grow.
Sense. We're committed to giving you the level of information you need to make sense of your assignments. You will witness the impact of your actions.
Training. We will provide you with the necessary time and budget to help you develop your skills and continue to build your career.
Flexibility. We understand that life is all about balance and we offer you the flexibility and support to help you maintain balance across the different pillars of your life.
What we offer - Employee Perks & Benefits
- Competitive compensation with an annual performance-based bonus
- Comprehensive benefits package
- Generous Paid Time Off (PTO)
- A flexible work policy
- A multicultural and international team environment
Skills Required
- 12+ years experience in professional services, technology services, or enterprise software with significant time in solutions, practice, or product leadership
- MBA or equivalent
- Demonstrated track record of designing and taking repeatable service offerings to market
- Experience driving commercial adoption of new offerings across a distributed, multi-region sales and delivery organization
- P&L fluency; owned or co-owned a book of business and can read margin, utilization, and revenue-per-offering
- Background in at least one core domain: SDLC modernization, IT Service Management, or enterprise AI adoption
- Enterprise change management experience involving adoption across sales, delivery, and enablement functions
- AI fluency and experience applying AI-driven automation or predictive modelling to enterprise solutions
- Experience in PE-backed or high-growth companies
- Proven global team building, organizational design, and cross-functional stakeholder management experience
What We Do
Here at Valiantys, we believe that software has the power to improve collaboration and productivity in all teams, changing the enterprise world for the better. As the leading global Atlassian Platinum Solution Partner, we are passionate about our mission to transform teamwork in all industries to be more collaborative, agile and efficient - unleashing their full potential. Our international presence leverages our outstanding (certified) technical expertise to deliver projects with the best in class agile methodologies and agile tools. Valiantys is a trusted and respected partner to some of the world's largest companies including 42 of the Fortune Global 100. We have been named Atlassian Partner of the year 5 years in a row and are regularly recognized as a Great Place to Work by our employees. Learn more about what we do at valiantys.com.
