Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Manage a portfolio of customer cases for product relocations and replacements; provide timely phone and email support; lead and track cross-team initiatives; develop and document process improvements; act as primary customer contact and strategic partner to internal teams to ensure successful installations and world-class service.

Design and build the planning and customer operations portal: geospatial routing and siting algorithms, automated permitting integrations, and deployment/customer dashboards. Implement backend services (TypeScript/Node), front-end features (React/TypeScript), and cloud infrastructure (Docker, Helm, Kubernetes, AWS) to accelerate hardware deployments and provide visibility into installations and fleet health.

Own and optimize end-to-end People Operations: document and automate onboarding/offboarding, manage HRIS (Rippling) as system administrator, build playbooks and self-service, ensure compliance (I-9/E-Verify, state registrations), measure operational metrics, and partner cross-functionally to reduce HRBP admin time and scale people processes.

Sell Fleetio SaaS to small and medium businesses via inbound and outbound outreach. Conduct consultative web demos, qualify prospects, generate pipeline, negotiate pricing, and close deals while driving ARR growth and collaborating with cross-functional teams.

Lead process mining and improvement projects across business areas, develop dashboards and analyses (e.g., Celonis), apply industrial engineering practices, identify root causes, translate functional requirements to technical solutions, and drive customer experience optimizations.

Investigate potentially fraudulent auto claims for the Special Investigation Unit by conducting site inspections, interviews, record and social media reviews, analyzing evidence, managing vendors, entering SIU data, and supporting legal actions or claim denials when fraud is substantiated.

Use data and analytics to answer moderately complex business questions, develop standards for data retrieval and reporting, build and enhance Power BI dashboards, clean and analyze data, monitor KPIs, and translate technical findings into clear business recommendations for stakeholders and management.

Provide technical support for federal and state R&D tax credit studies and accounting method analyses. Gather and analyze client financial and operational data, document calculations and workpapers, perform tax research, assist with Form 3115 and cost segregation, support IRS examinations, and communicate with clients while collaborating with Managers and Partners on consulting engagements.

Lead conversion optimization across digital customer journeys by defining strategy, prioritizing opportunities, designing landing pages and mid-funnel experiences, and running experimentation. Partner with analytics, product, marketing, and engineering to measure impact, scale design systems and reusable patterns, and communicate results to stakeholders and leadership.

Identify and qualify prospective clients through high-volume outbound calls and email, set appointments for financial advisors, record interactions in Salesforce, partner with marketing to communicate value, and maintain financial industry knowledge and compliance.

Support and manage EHR Point-to-Point integrations and interoperability lifecycle activities. Monitor and triage issues, coordinate troubleshooting with engineering and vendors, run testing and validation, document interfaces and workflows, and support onboarding and go-live for partners. Use support tools to track requests and drive continuous improvement across integration, testing, and implementation processes.

Serve as strategic People partner to executives across Commercial, Marketing, and Production Lab. Advise on org design, succession planning, talent risk, leadership effectiveness, and large-scale change. Lead executive talent reviews, coach senior leaders, use people analytics to inform decisions, and partner with People COEs to reinforce culture and retention.

Lead strategic account growth by developing sales channels, managing distribution partnerships, conducting market analysis, and delivering exceptional customer engagement. Drive territory sales plans, support product launches, train partners, perform site visits, and collaborate cross-functionally to optimize product positioning and market reach.

Lead editorial strategy and quality for SEO-driven marketing content. Review briefs and SEO strategies, edit drafts for persona, CTA, and search intent alignment, run final QA, surface ranking opportunities from SERPs, create editorial standards, and coach writers with actionable feedback. Start as contract with potential full-time conversion.

Lead accounting for the Galleon deployed data center program and manage assigned general ledger areas. Oversee full asset lifecycle (procurement, CIP, capitalization, depreciation, disposal), maintain fixed asset and inventory subledgers in NetAsset, support month-end/year-end close, prepare journal entries and reconciliations, assist audits and tax reviews, and partner cross-functionally to improve processes, controls, and ERP workflows.