Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead strategic programs that proactively engage enterprise technical-support customers, improve product adoption and satisfaction, reduce avoidable support interactions, and deliver measurable business outcomes. Analyze support trends and operational data, develop scalable engagement and enablement initiatives, establish success metrics, coordinate cross-functional execution, and present insights to leadership. Build repeatable frameworks and continuously refine programs using customer feedback and performance analysis.

Owns quality assurance for outbound loyalty campaigns, reviewing content, personalization, audience targeting, data integrity, links, platform settings, compliance, and brand alignment. Tracks defects, communicates issues to Development, manages QA sign-off gates, investigates post-launch quality problems, and improves testing documentation and checklists. Success is measured by low campaign defect rates, timely reviews, and clear defect reporting.

Develop embedded software and system concepts, manage controlled software releases using configuration management tools, execute software design verification tests, and debug software using laboratory equipment throughout the product development life cycle.

Leads business development for AMI and grid automation by identifying markets, partnerships, vendors, acquisitions, and growth opportunities. Builds customer and supplier relationships, negotiates agreements, launches sales initiatives, analyzes financial and operational data, and reports results to senior management. The role also manages staff, strengthens market position, and requires extensive travel across the Eastern U.S.

Lead SAP EWM implementations: gather requirements, design and configure EWM and integrations, develop custom reports, provide technical support and training, scope engagements, and guide consultant teams. Travel averages 30–50% to client sites.

Manage certification and compliance activities for Assurance Digital products: prepare certification artifacts, support risk assessments, collect and validate evidence, track remediation, coordinate with product and engineering teams, and support governance, audit, and release readiness activities. Escalate complex issues to senior leaders as needed.

Supervise middle office trade support activities, including cash and position reconciliations, lifecycle event processing, settlements, collateral management, and break resolution. Maintain client, broker, and internal relationships; mentor junior staff; support onboarding and process improvements; implement technology solutions; and contribute to strategic initiatives and project work across complex financial products.

Leads digital content strategy, production, governance, QA, and lifecycle management for alz.org and related sites. Creates accessible, user-focused content for health systems, clinicians, medical affairs, and other audiences. Collaborates with research, UX, design, development, and organizational stakeholders; uses SEO, analytics, information architecture, and user insights to optimize content. Maintains editorial calendars, documentation, site governance, content audits, and strategic iterations while ensuring editorial, legal, accessibility, and style standards.

Leads the organization’s financial health and operational infrastructure, including budgeting, forecasting, accounting, audits, grants tracking, compliance, vendor and facilities management, IT coordination, and internal systems. Partners with executive leadership and the Board on strategy, manages finance and operations staff, and builds scalable workflows for a growing nonprofit.

Create, maintain, publish, and improve technical documentation for healthcare technology products, including manuals, data sheets, installation instructions, and system documentation. Ensure content meets regulatory and quality requirements, remains accurate and current, and supports product implementation, support, and user adoption. Collaborate with product, engineering, project management, and technical support teams to validate information. Maintain the documentation publishing platform and train contractors and new employees.