Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Provide advanced technical support and configuration for Onits SaaS legal operations platform. Troubleshoot and resolve complex technical issues, optimize performance, advise clients on best practices, collaborate with Engineering and Product teams, and drive product improvements based on client feedback.

Provide remote administrative support including client communication, A/R and A/P processing, work order and lease management, compliance documentation, email handling, social media/marketing assistance, SOP adherence, and reporting to leadership.

Lead translation of underwriting intent into rule specifications for underwriting engines; coordinate client implementations and onboarding; collaborate with Product Owners and cross-functional teams to refine requirements, document meetings and processes, and drive automation and continuous improvement in underwriting solutions.

Own strategic relationships for top accounts, align HCM strategy with client goals, drive retention and revenue through solutioning, coordinate SMEs, track roadmaps and outcomes, and identify upsell opportunities while managing escalations and compliance guidance.

Lead the PWA product: own feature lifecycle from ideation to launch, collaborate with engineering, design and marketing, translate strategy into specs, analyze data to prioritize for retention/monetization, remove blockers, and ensure post-launch impact.

Provide technical support to strategic enterprise customers, troubleshooting networking and system issues, performing health checks, validating upgrades in lab environments, escalating to engineering, and delivering proactive recommendations. Manage enterprise customer relationships, perform packet capture analysis, set up test environments, and provide rotating after-hours support.

Own end-to-end product development for AI/ML revenue cycle solutions: define vision and roadmap, write specs and user stories, prioritize backlog, work closely with data scientists and engineers, drive agile delivery, ensure quality, and measure product performance with stakeholders.

Lead the US market launch by building commercial momentum, qualifying opportunities, managing deployments and robot fleet, hiring and running a local operations team, setting up US legal and facilities, and coordinating frequent transatlantic onboarding and collaboration with HQ and deployment engineers.

Own accounting and financial operations including month-end close, audit coordination, tax and payments, accounts payable/expense management, and partner/vendor oversight. Improve systems over time and potentially bring accounting in-house.

Lead US institutional sales for a Web3 infrastructure platform, driving ARR growth, sourcing and closing complex enterprise deals with banks and fintechs, managing procurement/RFPs, collaborating with product and engineering for technical evaluations, and supporting post-sale onboarding and account expansion while representing the company at industry events.