Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

The AI Engineer designs, develops, and operationalizes responsible AI systems, including generative AI applications, RLHF models, guardrails, prompt engineering, and RAG frameworks. Responsibilities include evaluating and fine-tuning models, developing Python applications on cloud platforms, implementing ML software engineering practices and CI/CD pipelines, and collaborating with stakeholders on AI roadmaps and delivery. The role requires leading complex AI/ML initiatives and translating technical concepts for diverse audiences.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Design, build, and operate cloud infrastructure, deployment, observability, and reliability systems. Responsibilities include infrastructure-as-code, Kubernetes, CI/CD, incident response, SLOs, cost optimization, automation, production readiness, and support for hybrid, edge, on-premises, and customer-controlled environments. The role improves platform reliability, reduces operational toil, and enables safe, consistent delivery for mission-critical customers.

Own business operations for Payward Services, including partner launch readiness, business planning, leadership reporting, operating cadence, process automation, and strategic cross-functional initiatives. Build repeatable launch processes, integrate new products and acquisitions into operating rhythms, track performance metrics, and improve workflows across Sales, Finance, Product, Engineering, Legal, and Compliance.

Build and QA responsive HTML emails, reusable templates, landing pages, and lightweight web pages. Configure lifecycle campaigns, journeys, personalization, audience logic, triggers, suppression, and A/B tests in marketing automation platforms. Troubleshoot email rendering and journey issues, validate production data with SQL, collaborate with design, and document modular processes. The role requires strong email-production expertise, web development skills across Rails and Next/React, and careful cross-client and cross-browser testing.

Lead software implementation projects from planning through delivery, managing scope, schedules, budgets, risks, resources, and client expectations. Apply Agile and Scrum practices, coordinate Engineering, QA, and Product teams, maintain project documentation, and communicate status to stakeholders. Support client training and software adoption while identifying opportunities for continuous process improvement. The role requires managing multiple projects in SaaS or cloud environments and traveling up to 50% as needed.

Drive new business sales for Routeware’s municipal and public-sector waste and recycling software across Idaho, Montana, and Washington. Responsibilities include prospecting, pipeline development, territory management, consultative selling, RFI/RFP responses, presentations, negotiations, forecasting, CRM management, and relationship development with public-sector stakeholders. The role requires regular travel and collaboration with presales, post-sales, and executive teams to close complex enterprise SaaS opportunities.

Manages insurance claims from intake through resolution, coordinating with internal teams, insurers, adjusters, vendors, and third-party administrators. Reviews documentation, tracks claim status and costs, maintains records, manages shared inbox communications, supports incident reporting in EHS Insight, distributes certificates of insurance, and escalates complex or sensitive claims. The role also assists with insurance reporting, documentation, follow-up, and process improvement.

Coordinates import and export sales steering by reviewing bookings, optimizing area allocations and routings, managing equipment demand, analyzing market data, supporting rates and new business opportunities, preparing volume and revenue budgets, and monitoring target-account performance. The role requires maritime transportation knowledge, shipping route and port expertise, familiarity with equipment and rates, geographic reasoning, problem-solving, and proficiency with Microsoft Office.

Manage complex destination and tourism board partner accounts from planning through renewal. Coordinate campaigns across marketing, creative, events, analytics, and other teams; oversee budgets, timelines, deliverables, reporting, and performance recaps. Build partner relationships, identify growth and retention opportunities, resolve execution risks, maintain account documentation, and support team-wide processes and initiatives.