Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Leads enterprise operational, technology, cybersecurity, third-party, and change-management risk programs. Builds RCSA processes, evaluates controls, oversees risk testing and remediation, manages technology and cyber risk oversight, and supports incident management and business continuity. Uses automation, AI, analytics, and visualization to improve risk intelligence, reporting, anomaly detection, and decision-making. Partners cross-functionally to provide challenge, recommendations, and governance across Tidal’s funds and operations.

Designs, develops, tests, deploys, and sustains WalkMe and other digital adoption solutions. Translates business requirements into in-application guidance, workflow automation, and user-support experiences. Builds Smart Walk-Thrus, Launchers, SmartTips, Surveys, and related content; uses analytics to improve adoption and user experience. Troubleshoots web applications, validates cross-browser functionality, documents designs, manages technical risks, and collaborates with business stakeholders, application owners, and technical teams.

Drive revenue growth and advertiser value through data science for Nextdoor’s Ads Marketplace. Responsibilities include developing ranking and optimization models, designing experiments, analyzing auction performance, building explainability feedback loops, and delivering strategic insights. The role partners with Product, Engineering, Marketing, Sales, Finance, and Operations to improve advertising products and explore AI and large language model applications.

Manages partnership operations, including monthly billing reconciliations, benefit administration, utilization reporting, member support, and partner communications. Maintains operational documentation and member-facing resources, troubleshoots complex billing and benefit issues, and coordinates cross-functional partner launches and system enhancements. Collaborates with Product, Technology, Finance, Marketing, Sales, and Member Success teams while supporting strategic initiatives and conference activities.

Conduct talent research and veterinary market mapping, build and maintain candidate pipelines, review recruiting activity in Greenhouse and Gem, verify and organize candidate data, resolve duplicate records, and support sourcing campaigns and recruiting events. Use AI tools to improve research efficiency while validating accuracy. Collaborate with sourcing partners, manage deadlines, and improve recurring recruiting processes during a three-month contract assignment.

Lead research and development of generative AI and deep learning models for Yahoo Mail at massive scale. Responsibilities include fine-tuning foundation models, applying LoRA and quantization, knowledge distillation, building evaluation frameworks, developing agent-based systems, creating scalable training workflows, integrating AI development tools, and mentoring researchers and engineers. The role emphasizes NLP, production-grade model optimization, low-latency performance, and strategic AI direction.

Manages strategic demand-side accounts by building relationships, monitoring performance, resolving customer issues, presenting products and partnerships, and identifying growth, retention, cross-sell, and upsell opportunities. Leads customer meetings, coordinates with sales and operations teams, improves engagement, and supports revenue growth and customer satisfaction. Requires sales or account management experience, automotive industry knowledge, strong communication skills, data-driven decision-making, Microsoft Office proficiency, and 10% travel.

Manage integrated B2B marketing campaigns, corporate events, tradeshows, partner marketing, social media, email, website, and advertising initiatives. Use Pardot and Salesforce to build campaigns, manage leads, analyze performance, track ROI, and maintain dashboards. Collaborate with sales, corporate marketing, technology partners, and internal stakeholders to support lead generation, revenue growth, brand awareness, and go-to-market programs.

Manages client billing activities, including invoices, payment reconciliation, change reports, billing inquiries, payroll deduction issues, suspense account reconciliation, and related requests. Coordinates with client payroll deduction specialists and maintains ongoing client communication to ensure billing information is accurate and issues are resolved promptly.

Administers and optimizes Amazon Connect and enterprise service center platforms, including routing, queues, IVR workflows, permissions, telephony, digital channels, and conversational AI. Provides production support, incident resolution, vendor escalation, release testing, documentation, and platform monitoring. Partners with Operations, Engineering, Clinical, and Analytics teams to implement configurations, validate reporting, improve workflows, and maintain reliable communication infrastructure.