Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.

Leads the design, integration, and delivery of production-grade AI, generative AI, agentic AI, and MLOps solutions for clients. Serves as technical lead, translates requirements into scalable architectures, mentors engineers, manages technical risks and timelines, supports sales proposals, and presents recommendations to stakeholders. Responsibilities include application integration, security, observability, evaluation, model serving, documentation, testing, and operational readiness.

Serve as a pre-sales SAP and accounting subject matter expert, advising finance stakeholders on integrations, automation, data structures, and month-end close workflows. Partner with sales, solutions consulting, product, and engineering teams to demonstrate business value, support proof-of-concepts, develop integration environments, answer technical questions, and translate complex SAP connectivity concepts into business-friendly guidance. The role requires strong accounting knowledge, SAP expertise, customer communication skills, and up to 25% travel.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Manages customer, partner, and internal stakeholder relationships throughout BlackLine implementation projects. Responsibilities include developing delivery strategies, project plans, budgets, timelines, resource plans, success criteria, status reporting, risk mitigation, scope management, financial tracking, escalations, and team leadership. The role also supports presales activities and identifies upsell opportunities.

Lead strategic and operational improvements across global travel operations and service teams. Partner with product, engineering, and leadership to prioritize support-product enhancements, improve agent tooling, drive contact deflection, and deliver customer experience improvements. Manage cross-functional programs including acquisitions, supply processes, third-party support, change management, and process optimization. Use analytics to assess impact, establish operating processes, and support global execution across teams and regions.

Executes and manages trades for separately managed, unified managed, and model-only accounts. Responsibilities include generating block trade orders, rebalancing accounts for maintenance requests, communicating model changes, coordinating sponsor connectivity, reviewing executions, reconciling trades, and maintaining operational controls. The role also identifies process improvements and supports client service-level agreements. Candidates need a related bachelor's degree, 1–3+ years in SMA, UMA, or wealth management, strong analytical skills, and Microsoft Office proficiency.

Own analytical projects supporting revenue, profitability, and operational performance for the insurance business. Analyze funnels, campaigns, conversions, costs, and trends; build SQL queries and Looker dashboards; automate reporting with Python; define KPIs; validate data; and present actionable recommendations to stakeholders and leadership.

Drive new client acquisition and revenue through high-volume lead outreach, sales strategy, CRM pipeline management, client pitches, stakeholder engagement, pricing analysis, and cross-functional collaboration to meet sales targets.

Leads and develops a regional sales engineering team supporting Zscaler’s core and generative AI portfolio. The role includes recruiting, mentoring, scaling discovery and proof-of-concept processes, partnering with sales and customers on solution design, and driving value-based selling. Candidates need cybersecurity and networking expertise, sales or systems engineering experience, team leadership skills, AI fluency, and the ability to operate in a matrixed go-to-market environment.