Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead implementation strategy and customer rollouts for major B2B opportunities, partnering with Sales, Account Management, Product, and Engineering. Manage and coach Implementation Managers, oversee deployment milestones, deliver customer training, drive product adoption, remove implementation blockers, and establish scalable onboarding processes. Serve as the senior implementation voice for strategic customers and ensure smooth transitions to Account Management.

Conduct standard workers’ compensation premium audits remotely using mail, phone, and virtual platforms. Review payroll, tax, contractor, and financial records; analyze business operations; apply NCCI, PAAS, and state classification codes; identify exposure gaps; document findings; and prepare audit worksheets. Communicate with policyholders, ensure regulatory compliance, maintain confidentiality, complete audits on schedule, and support improvements to audit technology and procedures.

Build and operate Dragos’s web application, GraphQL and gRPC APIs, and client SDKs. Develop React and TypeScript features, design versioned API contracts, maintain Python, TypeScript, and Go SDKs, and collaborate with Product, Design, and backend engineering. Improve performance, accessibility, observability, security, testing, and code quality while supporting security data at scale.

Manage strategic customer accounts through onboarding, implementation, data feed configuration, stakeholder engagement, reporting, and ongoing success initiatives. Serve as a strategic advisor and escalation point, analyze performance data, advocate for customer needs, improve processes, and coordinate with Sales, Product, Engineering, and Support to drive measurable outcomes.

Designs and deploys AI-powered features and scalable AI/ML services across SaaS products. Responsibilities include translating business problems into AI solutions, integrating large language models, preparing data, evaluating model performance, writing Python, building secure deployment infrastructure, and collaborating with product, data, and cloud operations teams. The role requires production AI/ML experience, scalable data infrastructure expertise, AWS familiarity, and modern DevOps practices.

Own the full enterprise sales cycle for TigerConnect’s clinical collaboration platform across large healthcare systems and IDNs. Develop executive relationships, territory strategies, and high-value pipelines; lead consultative demonstrations, business cases, negotiations, and contract closes. Navigate complex buying committees and partner cross-functionally with internal teams. Forecast opportunities, maintain CRM accuracy, and communicate platform value across clinical, operational, technical, and executive stakeholders.

Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, observability tooling, diagnostic systems, datasets, annotation workflows, and CI/CD pipelines for production AI agents. Run experiments across prompts, models, routing, caching, and agent harnesses to improve quality, latency, and cost. Partner with AI Core engineering and manage technical direction and team priorities.

Leads Growth Marketing and owns enterprise pipeline across demand capture and demand creation motions. Builds integrated, account-based growth programs, aligns Marketing, Sales, Alliances, Customer, and Revenue Operations, and manages BDR, digital advertising, demand generation, analytics, operations, and AI enablement teams. Establishes operating systems, measurement frameworks, and performance reviews while optimizing investment, conversion, pipeline quality, and revenue outcomes. Develops leaders and scales a commercially accountable growth organization in a complex enterprise SaaS environment.

Leads integrated AMER marketing campaigns to build awareness, generate pipeline, and drive revenue for a B2B SaaS company. Responsibilities include localizing global campaigns, developing content, managing cross-functional projects, partnering with Sales and BDR teams, measuring performance, optimizing full-funnel activities, supporting customer advocacy and expansion, and providing regional market insights.

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.