Top Operations & Support Jobs in Portland, OR

Support regional service operations by managing customer interactions, CRM records, billing and revenue processes, collections, reporting, and cross-functional coordination to drive contract renewals, billable service goals, and operational efficiency while ensuring SOX compliance.

Provides initial support and care for sponsors and donors, manages sponsor accounts and recurring pledges, processes correspondence, onboards sponsors, and supports seasonal projects and fundraising events. Responsibilities include managing partner communications, monthly statements, annual letters, photos, pledge setup, campaign support, procedure updates, and occasional weekend work. The role collaborates with U.S. and Rwandan staff and requires strong communication, organization, computer, and basic mathematical skills.

Supports nonprofit development and operations through donation tracking, payment processing, donor communications, mail and inventory management, file organization, volunteer coordination, inbox and voicemail monitoring, compliance reporting, and basic website and social media maintenance. The role also provides administrative support for meetings and events, responds to stakeholder inquiries, and travels weekly between Portland locations.

Greet and direct visitors and incoming calls; manage conference room calendars; screen and distribute email and voicemail messages; assist with administrative projects and mail handling; maintain a neat lobby; perform other assigned office duties. Requires strong customer service, multitasking, and communication skills and proficiency with Microsoft Office and common office equipment.

The Dynamic PC Support Technician provides technical support for desktops and laptops, addressing client issues, maintaining service levels, and ensuring inventory control.

This training program offers hands-on experience in warehouse operations, sales, finance, and HR for service members transitioning to civilian careers.

Handles complex customer inquiries, executive escalations, formal complaints, and winback outreach across multiple brands and channels. Provides high-quality customer support, resolves issues, gathers feedback, identifies agent knowledge gaps, mentors colleagues, and recommends improvements to customer and employee experiences. Requires extensive retail and customer care experience, strong communication, problem-solving skills, Microsoft Office proficiency, and experience with NICE inContact.

Provides technical support for professional audiovisual hardware and software through phone, email, and chat. Troubleshoots AV, networking, VoIP, and audio/video issues; coordinates repairs and returns; advises customers on system design; conducts training; documents cases; escalates complex issues; supports product testing and documentation; and collaborates with engineering and cross-functional teams.

Supports the Claims Manager with administrative coordination for workers’ compensation, liability, auto, OCIP, and CCIP claims. Maintains claim files, records, correspondence, medical documentation, and tracking systems; coordinates return-to-work activities, appointments, repairs, reimbursements, and follow-up communications. Assists with reporting, incident investigations, corrective actions, drug and alcohol testing administration, and compliance while protecting confidential information.

Lead technical support strategy and operations: hire, train, and manage support teams; design processes to ensure efficient problem resolution and high product support quality.