Top Customer Success & Experience Jobs in Pittsburgh, PA

The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.

The Senior Technical Sales Enablement Manager will design and implement technical training programs, improve onboarding processes, and enhance the effectiveness of pre- and post-sales teams through cross-functional collaboration and data-driven insights.

Deliver role-specific training to dealership fixed-ops staff on myKaarma's SLT product suite, act as an SME for product and dealership processes, run multiple daily training sessions, document outcomes, schedule follow-ups, complete product activations, and collaborate cross-functionally to drive adoption and continuous improvement.

Serve as primary relationship manager for Paytronix customers, driving onboarding, QBRs, adoption, and retention. Advocate customer needs internally, coordinate cross-functional teams, identify risks, and provide consultative guidance to maximize platform value.

The Lightning Evangelist will engage with the Lightning community, attract new developers, organize calls, and support business development efforts.

The role involves designing and delivering learning programs for internal teams and customers, focusing on effective training strategies and measurable outcomes, while managing the LMS and ensuring alignment with product goals.

The Support Engineer, VIP at Automattic provides advanced technical support for enterprise customers, troubleshooting complex issues and escalating urgent tickets while collaborating with internal teams.

Serve as product expert working with Account Managers to perform needs analysis, configure/demo solutions for existing customers, maintain demo environments, create presentation materials, map customer requirements to product features, and liaise with internal teams to support upgrades and implementations.

The Senior Account Manager at SmithRx ensures client satisfaction and retention by managing Tier 1 clients, developing success plans, and collaborating across teams to resolve issues.

As a Solutions Architect, you will lead integrations between Brightflag and customer systems, translating requirements into integration designs, managing projects, and driving best practices for integration workstreams.