Top Customer Success & Experience Jobs in Pittsburgh, PA

The Tech Solution Center Analyst Lead at PNC provides support and resolution for technology products, manages business process analysis projects, and supports leadership with knowledge management and training.

Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The role combines learning analytics, program support, and operations for L&D initiatives, requiring data analysis and hands-on event logistics.

The Technical Support Engineer will troubleshoot and resolve customer issues, provide technical direction, and document processes for GovCloud customers, ensuring high-quality responses and customer satisfaction.

The Customer Success Specialist manages customer relationships, supports renewals and expansions, and collaborates with internal teams to enhance customer experiences.

The Customer Success Manager engages and retains Public Sector clients, ensures alignment with customer goals, and drives renewals and expansion opportunities while providing strategic insights and support throughout the customer lifecycle.

The Customer Service Manager leads remote associates in B2B operations, overseeing order management, resolving issues, and improving service experiences in a collaborative environment.

The Customer Resource Manager enhances customer experiences by resolving issues, managing communications between customers and the team, and driving process improvements through data analysis and innovative solutions.

The Technical Customer Care Specialist I provides remote technical support over phone and email, assisting customers with product issues and ensuring satisfaction. Responsibilities include troubleshooting, communicating with stakeholders, and maintaining accurate documentation.

As a Provider Outreach Specialist, you will assist healthcare providers by expediting medical record requests, responding to inquiries, and collaborating with teams to ensure compliance and enhance the customer experience.

Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.