Top Customer Success & Experience Jobs in Pittsburgh, PA

The Tech Solution Center Analyst Lead at PNC provides support and resolution for technology products, manages business process analysis projects, and supports leadership with knowledge management and training.

Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The VIP Services Representative delivers premium experiences to VIP players, managing relationships and accounts, analyzing trends, and executing promotional strategies.

As a VIP Host, you'll build strong relationships with players, manage interactions, drive revenue through engagement, and execute VIP policies while ensuring a world-class customer experience.

As a Customer Support Advocate, you will prioritize customer satisfaction, resolve issues, and understand customer needs through effective communication and problem-solving skills.

The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.

The Escalation Manager handles high-impact technical escalations, collaborating with internal teams and customers to drive issue resolution and maintain clear communication.

The Escalation Manager coordinates resolution of critical technical issues within a global team, working with Engineering, Services, and customers. Responsibilities include managing escalations, communication with stakeholders, and driving issue resolution with a focus on customer satisfaction and continuous improvement.

The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.

As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.

The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.