Top Customer Success & Experience Jobs in Pittsburgh, PA

Assists Financial Advisor(s) with client service and operational activities, schedules appointments, manages account information, and provides support to branch staff.

The Senior Associate will lead customer transformation projects, enhance client relationships, mentor junior staff, and implement omnichannel strategies to improve customer service effectiveness.

Manage inbound customer calls, verify claims, document details, prepare daily reports, and escalate issues for timely resolution.

Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.

As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.

As an Implementation Manager for Payroll & Benefits, you'll manage implementations for clients, ensuring smooth onboarding and optimal system setup while providing expert guidance on payroll and benefits processes.

As a Senior AI Controls Solutions Engineer, you'll operationalize Phaidra's AI solutions for enterprise data center customers, collaborating with teams to model facilities and define product requirements, applying deep knowledge of control systems and AI technologies.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As a VIP Host, you'll build strong relationships with top players, manage VIP engagement strategies, and enhance player experiences.

As an Enterprise Support Manager Intern, you'll lead a team to enhance customer support, drive operational best practices, and foster a culture focused on customer satisfaction and team development.