Top Customer Success & Experience Jobs in Pittsburgh, PA

The role involves partnering with merchants, managing accounts, leveraging data for business growth, and executing marketing campaigns.

As a Tier 1 Initial Support Analyst, you will provide troubleshooting support for computing devices, manage incidents in ITSM platforms, and ensure customer satisfaction through effective communication and problem-solving skills.

The Incident & Emergency Management Specialist leads public safety programs, implements strategies, and drives sales growth through effective customer engagement and market understanding.

The Senior Customer Sales Manager leads customer relationships, manages sales activities, develops business plans, and drives growth through account management and strategic trade programs.

Oversee the Practice Support Team, resolve escalated issues, provide technical support, improve processes, and conduct customer onboarding for Scratch's products.

The Customer Value Architect will support sales and customer success by driving value proposals, enhancing customer journey, and mitigating risks, focusing on enterprise clients.

The Customer Value Manager will partner with prospects and customers to ensure successful cybersecurity implementation, driving business value and minimizing risks through strategic insights and collaboration.

The Service Delivery Manager oversees client relationships, manages service delivery and operational performance, ensures customer satisfaction, and promotes continuous improvement in Managed Services offerings.

Lead Value Consultant responsible for executing value management strategy, enhancing customer value initiatives, and driving cross-functional collaboration for impactful outcomes.

The Account Based Strategist role involves developing ABM programs, collaborating with teams, and utilizing analytics to enhance enterprise accounts engagement and growth.

Lead customer experience programs related to risk and payments, developing strategies, optimizing operations, and collaborating across teams to enhance customer satisfaction.

CDW Campus Interns enhance technology experiences at their university, serve as liaisons between sales and university departments, and participate in training opportunities. They gain hands-on exposure and sharpen communication skills while working 15-25 hours per week.