Top Customer Success & Experience Jobs in Pittsburgh, PA

Lead customer experience projects, mentor junior staff, analyze process improvements, and collaborate on omnichannel strategies to enhance customer service quality.

The Stylist at Kate Spade New York engages with customers, providing styling advice, understands their needs, drives sales, and maintains store operations.

Manage inbound customer calls, verify claims, document details, prepare daily reports, and escalate issues for timely resolution.

The National Success Manager will manage strategic partnerships, drive growth, analyze data for insights, and oversee project management, while maintaining relationships and exploring new opportunities for value enhancement.

The Customer Experience Knowledge Management Associate will manage knowledge base content, ensuring accuracy and accessibility for clinical support agents and customers. This role involves content creation, data analysis, compliance monitoring, and collaboration across teams to consolidate information and improve usage of the knowledge base.

The Engagement Services Manager is responsible for implementing services, managing customer relationships, scoping projects, and ensuring that service deliverables meet business needs during the sales cycle.

The Engagement Services Manager at Samsara drives implementation and integration services, collaborates with sales teams, and builds customer relationships, aiming to meet service quotas and enhance client satisfaction.

In this role, you will engage with healthcare partners to drive pipeline generation, manage relationships, and enable the sale of Intellistack's solutions, focusing on improving patient experiences and operational efficiency.

The Regional Service Specialist acts as a liaison between teams, focuses on service operations, EV technologies, dealer training, and implements strategies to enhance service metrics.

The Senior Customer Success Manager will manage complex customer accounts, drive product adoption, lead QBRs, mitigate renewal risks, and mentor peers.

The Technical Account Manager will build customer relationships, provide GRC expertise, manage account health, support implementation, conduct training, and collaborate with cross-functional teams.