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Top Customer Success & Experience Jobs in Pittsburgh, PA
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.
Top Skills:
Ms Powerpoint
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.
Top Skills:
AIAnalyticsCross-Border PaymentsFintechPayment SystemsSaaSSupplier Networks
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Associate Customer Support Technician will assist customers with software and hardware inquiries while providing excellent customer service via phone, email, and chat. Responsibilities include troubleshooting, problem resolution, and escalating issues as needed.
Top Skills:
FreshdeskJIRAMicrosoft ApplicationsSalesforceTalkdesk
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Customer Support Technician provides technical assistance and support to customers regarding software and hardware, resolving issues, documenting cases, and contributing to team efforts.
Top Skills:
Applied EpicSaaS
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.
Top Skills:
AIAPIsLlms
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
The role involves partnering with Global GSIs to create and enable services, providing technical leadership, and driving sales pipelines through strong relationship management and technical expertise.
Top Skills:
Linux ManagementPowershellPythonSd-WanStorageVirtualizationWindows Management
Artificial Intelligence • Productivity • Software • Automation
The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.
Top Skills:
AIAutomation
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Insurance • Financial Services
The National Sales Trainer will oversee sales training programs, conduct virtual training sessions, and support new agents, ensuring effective education and adherence to company standards.
Top Skills:
MS OfficeOnline Training PlatformsZoom
Insurance • Financial Services
The Add-On Licensed Agent will make outbound calls, receive inbound calls, assist policyholders, and manage paperwork related to insurance policies.
Top Skills:
EserviceWeb-Based Systems
AdTech • Digital Media • eCommerce • Marketing Tech
The Account Manager will coordinate between sales and data teams, manage audience requests, track project statuses, and support reporting and client deliverables.
Top Skills:
CrmsProject Management PlatformsSpreadsheets
AdTech • Digital Media • eCommerce • Marketing Tech
The Account Manager will coordinate between sales and data teams, manage client requests, and support client deliverables in a data-driven advertising environment.
Top Skills:
CrmsProject Management PlatformsSpreadsheets
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a VIP Host, you'll build strong player relationships, manage player interactions, gather feedback, and execute VIP engagement strategies to enhance loyalty and drive revenue.
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills:
Google Merchant CenterGoogle ShoppingGoogle Suites
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Engagement Services Manager is responsible for implementing services, engaging with customers, defining project scopes, and ensuring successful service integrations while meeting revenue quotas.
Top Skills:
Salesforce
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