Top Customer Success & Experience Jobs in Pittsburgh, PA

The Stylist at Kate Spade New York engages with customers, providing styling advice, understands their needs, drives sales, and maintains store operations.

Manage inbound customer calls, verify claims, document details, prepare daily reports, and escalate issues for timely resolution.

The Associate, Customer Solutions will manage department reporting and procedures, ensure compliance with regulations, identify operational improvements, and support analytics in a customer support role.

As a Loan Processing Representative, you will process loan applications, handle customer inquiries, and ensure compliance with quality standards, primarily through phone communication.

The Customer Experience Knowledge Management Associate will manage knowledge base content, ensuring accuracy and accessibility for clinical support agents and customers. This role involves content creation, data analysis, compliance monitoring, and collaboration across teams to consolidate information and improve usage of the knowledge base.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

The Bilingual Care Coordinator assists patients in navigating the healthcare system, coordinating care, managing scheduling, and ensuring effective communication across the care journey.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.

Lead a team in designing and delivering scalable learning experiences for Zscaler's GTM organization. Set strategic vision, oversee program development, and measure effectiveness to improve engagement and outcomes.