Top Customer Success & Experience Jobs in Pittsburgh, PA

Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

As a Customer Care Advocate, you will guide customers, solve challenges, and ensure exceptional service in a contact center environment. Responsibilities include training, adapting to new technologies, and meeting key performance indicators.

The Business Procedures Consultant oversees projects, ensures operations meet objectives, analyzes data for improvements, and communicates changes effectively.

The Senior Account Executive will manage the sales pipeline, prospect for new business, leverage existing relationships, and advocate for customers to drive growth in the PEO sector.

As a Go-To-Market Engineer, you'll assess customer accounts, design solutions for growth, and optimize product usage using AI and data analysis to drive revenue. You'll build relationships with clients and implement strategies that leverage the Apollo platform effectively.

Lead the creation of educational content and training programs, managing a team to drive product adoption across Superhuman's suite of products, including AI solutions.

As the first Instructional Designer at Superhuman, you will define and build educational experiences, develop quality standards, and collaborate with teams to enhance learning outcomes for AI products.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

The Strategic Partner Manager at Deepgram will build and scale technology partnerships, drive revenue motions, and operate AI-natively to enhance partner relations and ecosystem integration.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

As a Senior Bilingual Technical Support Specialist, you will manage technical assistance, resolve escalated issues, collaborate with teams, and guide junior staff while advocating for customers.

The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.