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Top Customer Success & Experience Jobs in Pittsburgh, PA
Fintech • Financial Services
Assists Financial Advisor(s) with client service and operational activities, schedules appointments, manages account information, and provides support to branch staff.
Top Skills:
ExcelMicrosoft Office (WordOutlookPowerpoint)
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Senior Associate will lead customer transformation projects, enhance client relationships, mentor junior staff, and implement omnichannel strategies to improve customer service effectiveness.
Top Skills:
AIAutomationCcaasContact Center Technologies
Reposted 10 Days AgoSaved
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Manage inbound customer calls, verify claims, document details, prepare daily reports, and escalate issues for timely resolution.
Top Skills:
MS Office
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.
Top Skills:
AIAnalyticsCross-Border PaymentsFintechPayment SystemsSaaSSupplier Networks
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
The Customer Care Advocate assists customers with insurance inquiries via phone and digital channels, providing support and resolving complex issues with professionalism. Requires customer service experience, operates within guidelines, and utilizes AI tools for efficiency, ensuring compliance and accuracy in documentation.
Top Skills:
Ai-Assisted Service ToolsCompliance StandardsCrm Platforms
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The District Manager Parts and Service drives aftersales performance, partners with dealerships to improve customer satisfaction, and grows revenue through data-driven strategies and relationship building.
Top Skills:
Excel
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Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Technical Customer Care Specialist I provides support for Dealertrack products, handling customer inquiries and technical issues while maintaining detailed records and ensuring timely ticket closure.
Top Skills:
Dealertrack SolutionsExcel)Ms Office (WordPowerPoint
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Consulting • Generative AI • Big Data Analytics
Manage technical onboarding for new Mission Cloud customers, handling requirements, project managing, and ensuring quality experience across teams.
Top Skills:
Aws Cloud TechnologiesProject Management
Reposted 16 Hours AgoSaved
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage a team of Technical Account Managers, enhancing customer success through strategic leadership, collaboration, and effective case resolution in the cybersecurity sector.
Top Skills:
Ai-Native PlatformCybersecurityEndpoint Protection Technologies
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Corporate Sales Engineer drives customer understanding of cybersecurity solutions, articulates security challenges, and manages pre-sales and post-sales activities. This role involves collaboration with various teams and leading presentations.
Top Skills:
Active DirectoryAWSAzureBashGCPPowershellPython
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Principal Deal Review Consultant optimizes deal structures, ensures revenue compliance, and drives deal execution to support growth and operational efficiency.
Top Skills:
Deal DeskFinancial ModelingSalesforce CRM
Logistics • Marketing Tech • Software
The Customer Solutions Engineer is responsible for onboarding and implementing solutions for customers, ensuring successful direct mail programs. They collaborate with Account Managers and require technical proficiency with APIs and third-party integrations.
Top Skills:
APIsCdpCRMMarketing Automation Tools
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Top Companies in Pittsburgh, PA Hiring Customer Success & Experience Roles
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