Top Customer Success & Experience Jobs in Pittsburgh, PA

The Tech Solution Center Analyst Lead at PNC provides support and resolution for technology products, manages business process analysis projects, and supports leadership with knowledge management and training.

Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

The Technical Customer Care Specialist I provides remote technical support over phone and email, assisting customers with product issues and ensuring satisfaction. Responsibilities include troubleshooting, communicating with stakeholders, and maintaining accurate documentation.

As a Provider Outreach Specialist, you will assist healthcare providers by expediting medical record requests, responding to inquiries, and collaborating with teams to ensure compliance and enhance the customer experience.

Customer Care Advocates provide customer support, problem-solving, and handle inquiries in a contact center environment, adapting to various technologies and multitasking effectively.

The Default Servicing Specialist monitors investments for default events, communicates with homeowners, and conducts due diligence on default incidents, maintaining accuracy and compliance with regulations.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

Conduct hands-on classroom instruction for mobile video technologies, deliver training both in-person and virtually, and ensure customer satisfaction through effective training materials and methods.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.