Top Customer Success & Experience Jobs in Pittsburgh, PA

The Stylist at Kate Spade New York engages with customers, providing styling advice, understands their needs, drives sales, and maintains store operations.

Manage inbound customer calls, verify claims, document details, prepare daily reports, and escalate issues for timely resolution.

The Customer Experience Knowledge Management Associate will manage knowledge base content, ensuring accuracy and accessibility for clinical support agents and customers. This role involves content creation, data analysis, compliance monitoring, and collaboration across teams to consolidate information and improve usage of the knowledge base.

The Customer Education Manager will build self-serve resources, create training paths, run training webinars, and gather customer feedback, all while enhancing product adoption.

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

The Bilingual Care Coordinator assists patients in navigating the healthcare system, coordinating care, managing scheduling, and ensuring effective communication across the care journey.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

The Client Success Director manages key client relationships, ensure client satisfaction, and collaborates with teams to enhance service delivery in the healthcare sector.

Lead a team in designing and delivering scalable learning experiences for Zscaler's GTM organization. Set strategic vision, oversee program development, and measure effectiveness to improve engagement and outcomes.

The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.

The Senior Technical Trainer will deliver training on the Samsara platform, customize content for customers, and ensure success through various training methods, including live sessions and recorded materials.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.