Top Customer Success & Experience Jobs in Pittsburgh, PA

As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.

Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.

The Associate Customer Support Technician will assist customers with software and hardware inquiries while providing excellent customer service via phone, email, and chat. Responsibilities include troubleshooting, problem resolution, and escalating issues as needed.

The Customer Support Technician provides technical assistance and support to customers regarding software and hardware, resolving issues, documenting cases, and contributing to team efforts.

As a Client Executive, you will manage customer accounts, drive adoption of Cytora's AI solutions, and build relationships with clients while aligning strategic goals through business reviews and workshops.

The role involves partnering with Global GSIs to create and enable services, providing technical leadership, and driving sales pipelines through strong relationship management and technical expertise.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The National Sales Trainer will oversee sales training programs, conduct virtual training sessions, and support new agents, ensuring effective education and adherence to company standards.

The Add-On Licensed Agent will make outbound calls, receive inbound calls, assist policyholders, and manage paperwork related to insurance policies.

The Account Manager will coordinate between sales and data teams, manage audience requests, track project statuses, and support reporting and client deliverables.

The Account Manager will coordinate between sales and data teams, manage client requests, and support client deliverables in a data-driven advertising environment.

As a VIP Host, you'll build strong player relationships, manage player interactions, gather feedback, and execute VIP engagement strategies to enhance loyalty and drive revenue.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

The Engagement Services Manager is responsible for implementing services, engaging with customers, defining project scopes, and ensuring successful service integrations while meeting revenue quotas.