Top Customer Success & Experience Jobs in Pittsburgh, PA

12 Hours AgoSaved
Hybrid
Pittsburgh, PA, USA
Mid level
Mid level
Machine Learning • Payments • Security • Software • Financial Services
The Tech Solution Center Analyst Lead at PNC provides support and resolution for technology products, manages business process analysis projects, and supports leadership with knowledge management and training.
Top Skills: Call Center TechnologiesCustomer SolutionsData ArchitectureHelp Desk OperationsTechnical Support
Reposted 20 Hours AgoSaved
In-Office or Remote
Pittsburgh, PA, USA
208K-270K Annually
Expert/Leader
208K-270K Annually
Expert/Leader
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Lead the strategy for customer success and growth in Coupa Pay, ensuring customer satisfaction, adoption, and transactional volume while guiding major clients through digital payment transformations.
Top Skills: AIAnalyticsCross-Border PaymentsFintechPayment SystemsSaaSSupplier Networks
6 Days AgoSaved
Hybrid
36 Locations
77K-202K Annually
Mid level
77K-202K Annually
Mid level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Associate in Sales Operations at PwC, you will analyze customer-related strategies, mentor others, and utilize PwC methodologies to enhance customer experiences and business growth for retail clients.
Top Skills: Ms Powerpoint
12 Minutes AgoSaved
Remote or Hybrid
United States
64K-80K Annually
Junior
64K-80K Annually
Junior
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The VIP Services Representative delivers premium experiences to VIP players, managing relationships and accounts, analyzing trends, and executing promotional strategies.
Reposted 20 Hours AgoSaved
Remote or Hybrid
United States
68K-85K Annually
Mid level
68K-85K Annually
Mid level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
As a VIP Host, you'll build strong relationships with players, manage interactions, drive revenue through engagement, and execute VIP policies while ensuring a world-class customer experience.
14 Minutes AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
18-18 Hourly
Junior
18-18 Hourly
Junior
eCommerce • Information Technology • Sharing Economy • Software
As a Customer Support Advocate, you will prioritize customer satisfaction, resolve issues, and understand customer needs through effective communication and problem-solving skills.
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2 Hours AgoSaved
Easy Apply
Remote
United States
Easy Apply
65K-75K Annually
Junior
65K-75K Annually
Junior
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
The Customer Success Associate manages 90+ commercial accounts, leveraging automation and data to ensure customer health, drive engagement, and handle renewals.
Top Skills: Ai PlatformsCrm SystemsSalesforce
2 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-198K Annually
Senior level
101K-198K Annually
Senior level
Big Data • Cloud • Software • Database
The Escalation Manager handles high-impact technical escalations, collaborating with internal teams and customers to drive issue resolution and maintain clear communication.
Top Skills: AWSAzureDistributed SystemsGCPLinuxMongoDB
2 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-198K Annually
Mid level
101K-198K Annually
Mid level
Big Data • Cloud • Software • Database
The Escalation Manager coordinates resolution of critical technical issues within a global team, working with Engineering, Services, and customers. Responsibilities include managing escalations, communication with stakeholders, and driving issue resolution with a focus on customer satisfaction and continuous improvement.
Top Skills: AWSAzureGCPLinuxNoSQL
Reposted 8 Hours AgoSaved
Remote or Hybrid
United States
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
The Lead Technical Support Engineer will serve as a trusted advisor to customers, addressing mobile SDK application issues, providing solutions, and ensuring customer success with HERE's products.
Top Skills: AndroidC/C++Embedded SdkFlutteriOSJavaKotlinMobile SdkRestful ApisSwift
16 Hours AgoSaved
Remote
USA
Entry level
Entry level
Events • Social Media • Software
As a Campus Growth Ambassador, you'll build awareness for Posh on campus and engage with students to foster community connections. Ideal candidates should be proactive and immersed in campus culture.
Reposted 20 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Junior
Junior
Legal Tech • Real Estate • Security • Software • Cybersecurity • PropTech
The Support Specialist will handle customer inquiries, triage issues, maintain high service levels, and collaborate with teams to enhance customer experience.
Top Skills: Zendesk
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