Top Customer Success Jobs in Pittsburgh, PA

The Incident & Emergency Management Specialist leads public safety programs, implements strategies, and drives sales growth through effective customer engagement and market understanding.

The E-Learning Specialist creates and maintains e-learning content, manages multimedia projects, collaborates with teams, and ensures training quality and effectiveness.

The Business Resilience Training Lead will develop and implement a training program to enhance business continuity and crisis management strategies. Responsibilities include executing training plans, monitoring effectiveness, and collaborating with various stakeholders.

The Category Leadership Manager analyzes data to enhance business plans, driving category volume and optimizing product assortment and space management.

The PSA Hobby Concierge Representative will assist customers at submission centers by intake and secure processing of collectibles, resolve inquiries, and improve customer experience.

The Performance Manager drives client retention and revenue growth, maintaining relationships, promoting product utilization, and addressing client needs. Collaborates with teams and monitors performance trends.

The Revenue Training Manager will enhance the Partnerships Sales team's performance by developing and delivering onboarding and upskilling programs. This role requires expertise in sales enablement and instructional design, aiming to improve sales results and shorten deal cycles.

Manage full-cycle hiring and improve provider experience for behavioral health clinicians. Track metrics, build recruitment pipelines, and enhance provider retention initiatives.

The Senior Technical Support Engineer will resolve complex technical issues, mentor engineers, and collaborate across teams to enhance customer support and product improvements.

The Senior Technical Support Specialist will manage escalations, provide technical leadership, and support enterprise customers with complex issues and integrations.

As Manager of Customer Operations, drive efficiency in customer processes, optimize systems, manage projects, and enhance customer experiences across the organization.

Support customer success initiatives by creating and implementing documents, collaborating with teams, and providing exceptional customer service while ensuring accuracy with XBRL tagging.

The Senior Implementation Consultant delivers solutions within Workiva products, interfaces with customers to achieve outcomes, and mentors peers. Requires extensive experience in service delivery roles, particularly finance or related fields, and bilingual proficiency in Portuguese.