Top Customer Success & Experience Jobs in Pittsburgh, PA

Provide hands-on AI tool support and enablement for faculty, staff, and campus partners: respond to user requests, coordinate training and events, create and maintain documentation and knowledge resources, identify support trends, and help scale AI enablement programs.

The Receptionist/Front Desk role involves greeting customers, managing phone calls, assisting sales staff, and performing general office duties. Enthusiasm and a customer-first attitude are essential.

As a Business Development Representative, you will handle inbound calls, schedule service appointments, manage service leads, and communicate with customers while following protocols and a script.

As a Software Support Analyst, you will support clients using data quality software and resolve technical issues, requiring problem-solving and programming skills.

The Client Services Representative supports Financial Advisors by managing client relationships, preparing paperwork, and improving customer service. Responsibilities include scheduling, client communication, organizing events, and maintaining compliance.

Lead Customer Success for enterprise HR clients by owning onboarding, engagement, renewal, and expansion. Build scalable onboarding and enablement, track customer health and ROI, facilitate executive workshops, and feed customer insights into product and GTM. Hire and develop a high-performing CS team and partner cross-functionally.

The Client Services and Administrative Coordinator will manage client files, track attendance, process intakes, maintain communication, and support marketing efforts.

This remote role involves acting as the first point of contact for clients, delivering customer service, managing schedules, and maintaining records.

The Senior Customer Success Manager leads the customer journey, oversees operational improvements, manages escalations, and mentors teams within a fast-paced ecommerce environment.

The role requires expertise in Google My Business and familiarity with GMB verification methods. The candidate must possess strong English communication skills and adapt to various software systems while managing multiple tasks efficiently.

The role requires expertise in Google My Business, familiarity with GMB verification methods, and excellent English communication skills. Candidates need to show adaptability to different software systems and working environments, with a focus on multi-tasking and time management.

The role requires expertise in managing Google My Business accounts, familiarity with verification methods, and adaptation to various software systems, while offering remote work with strict technical requirements for equipment and internet performance.

As a Digital Program Manager, oversee social media programs, manage a team, ensure client satisfaction, and drive content performance.

Manage client relationships and sales processes for luxury air travel, providing personalized service and resolving travel issues.