Top Operations & Support Jobs in Pittsburgh, PA

Coordinate with field operations to manage client files and support the FinCen reporting process while delivering customer service and improving processes.

The Senior Manager, Business Operations is responsible for driving cross-functional initiatives, improving operational efficiency, analyzing data for insights, and enhancing systems at GiveDirectly.

Manage calendar, travel, and documents for the founder while coordinating a team of 4. Oversee budgeting, personal assets, and operational tasks, ensuring high confidentiality and service levels.

This role involves managing technical projects and ensuring the integrity of data, overseeing operational tech initiatives, and creating documentation to facilitate cross-functional collaboration.

The Director of Outcomes and Strategy will assess educational impact, analyze outcomes data, and provide strategic support for business development and program optimization. Collaborative communication with cross-functional teams is essential to adapt to evolving healthcare needs.

Unsolicited candidate submission for future roles across clinical research, engineering, product, regulatory, business, marketing, operations, and people functions. Share your skills and interests; Altoida will retain your profile and contact you when relevant openings arise.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.

Administer and optimize Genesys Cloud CX and WFM/dialer systems for a high-volume blended contact center. Manage campaigns, forecasting, scheduling, real-time adherence, compliance, UAT, data imports, and cross-team improvements to drive KPI performance and regulatory compliance.

Prepare, configure, image, test, and troubleshoot computer hardware and software for deployment. Maintain inventory and asset records, document test results, and ensure systems meet specifications prior to shipping. Collaborate with IT/dev teams and non-technical staff; support onboarding processes requiring CJIS clearance.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.