Assistant Community Manager

Location: Pittsburgh, PA (Club at North Hills, 370 units)
Pay: $23.00 - $25.00 per hour
Job Type: Full-time, Non-exempt
Schedule: Monday - Friday, 9:00 AM - 5:00 PM

Morgan Properties is hiring an Assistant Community Manager for Club at North Hills in Pittsburgh. In this role, you’ll deliver an exceptional resident experience and keep day-to-day operations running smoothly. You’ll be a primary point of contact for residents and visitors, give tours, respond to resident needs, and support the administrative side of the community. You’ll report to the Area Community Manager and support the local Community Manager in maintaining high standards of service and engagement.

Resident Engagement and Customer Service

• Create a welcoming, inclusive environment for residents and visitors
• Respond to resident inquiries, comments, and feedback with excellent service
• Lead walk-in tours and tours scheduled by the Regional Sales Team, which may involve driving to other communities
• Work with the service team to make move-ins and move-outs smooth
• Escalate significant resident or operational issues to the Area Community Manager

Community Operations

• Inspect new residents’ homes to ensure a positive move-in experience
• Walk the grounds to maintain curb appeal and flag major issues for the maintenance team
• Help plan and run community events and engagement activities
• Help ensure safety standards and company policies are followed on site

Administrative Responsibilities

• Help review and maintain accurate resident accounts and records
• Support preparation of required community reports
• Assist with day-to-day administrative operations as assigned by the Community Manager

• 2+ years of related experience or transferable skills, specifically in customer service
• Excellent communication, interpersonal, and problem-solving skills
• Strong attention to detail, time management, and organization
• Adaptability and a positive attitude toward learning new methods
• Valid and active driver’s license

Multifamily experience is a plus, but not required. If you come from hospitality, retail, banking, or another customer-facing field, we encourage you to apply.

At Morgan Properties, we enhance the lives of our residents by providing exemplary service, a best-in-class living experience, and a place they can truly call home. Our team lives out Morgan PRIDE: Passion, Respect, Integrity, Diversity, and Entrepreneurial Spirit.

Reasonable accommodations may be arranged for individuals with disabilities to perform the essential duties of this role.

Apply today to join the team at Club at North Hills!

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.